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Primecare

by RedSail Technologies · Since 2020
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ActiveAvailable globallyOn-premise
Quick facts
VendorRedSail Technologies
Year launched2020
StatusActive
Location201 W. Saint John Street, Spartanburg, South Carolina 29306, US
Countries servedGlobal
Languages44
Integrations
Free tier
Free trial
Contact salesYES

About Primecare

Primecare is a long-term care pharmacy management software from RedSail Technologies that supports pharmacy operations. It provides integrated services, reliable reporting, and medication management so pharmacies can effectively administer care to residents. The platform is designed to meet the specific needs of long-term care facilities, ensuring compliance and reducing administrative burden. Additionally, Primecare includes features like a privacy policy and user-friendly interfaces for pharmacy staff. Overall, it helps manage workflows efficiently while ensuring high standards of patient care. Key capabilities: integrated services reliable reporting medication management user-friendly interfaces compliance support Best for: pharmacies that need to manage long-term care operations effectively.

Primecare by RedSail Technologies is a mental health software platform designed to assist behavioral health agencies, psychiatric clinics, and community mental health providers in managing patient care, clinical documentation, and administrative workflows. Its primary purpose is to streamline the delivery of mental health services by integrating electronic health records (EHR), scheduling, billing, and reporting into a single system. Key features include comprehensive patient charting, treatment planning, progress note templates, scheduling management, insurance and billing automation, and compliance tools that align with HIPAA and other regulatory standards. The user interface of Primecare is structured and intuitive, offering a clear layout for both clinicians and administrative staff. Dashboards provide quick access to upcoming appointments, patient records, treatment plans, and task notifications. Clinicians benefit from streamlined templates for progress notes and assessments, reducing time spent on documentation while maintaining accuracy. Navigation is straightforward, with logically grouped menus and contextual help features that enhance usability for staff at all technical proficiency levels. Functionality is robust, encompassing patient intake, treatment planning, medication management, progress tracking, outcome reporting, and insurance claim processing.

Pros & Cons

What users like
  • +The system significantly saves staff time by automatically handling complex prescription rebills and payment changes.
  • +It offers impressive connectivity with over 200 industry and government-standard interfaces, keeping your pharmacy competitive.
  • +WebConnect truly improves communication, allowing long-term care facility staff to easily access critical, up-to-date patient data.
  • +The software is flexible enough to support various short-cycle dispensing needs, catering to many different facility requirements.
  • +The Digital Dashboard gives managers an immediate, valuable, real-time view of the workflow to quickly fix issues.
What users flag
  • There's no mention of how easy it is to train new staff on such a comprehensive and integrated system.
  • The list of 200+ interfaces is extensive, but the required third-party service costs are not disclosed.
  • Relying on daily off-site data storage, while secure, means recent data loss could still be a small concern if a local failure occurs mid-day.
  • The heavy reliance on internet access for WebConnect could cause problems for facilities with unstable or slow connections.

Features

Key features

Access More Partners
Connects your pharmacy with over 200 ready-made interfaces using industry standards to maintain competitiveness.
Improve Communication (WebConnect)
Enhances facility-to-pharmacy communication, allowing staff to quickly access up-to-date clinical and care data online.
Free Staff Time
Automates prescription rebills, price plan assignments, and charge accounts based on facility and concurrent coverage.
Meet Facility Needs
Supports flexible short-cycle dispensing options, including daily, 7-day, 14-day, and custom Fill Lists, fitting individual facility needs.
Rational Drug Therapy
Allows the creation and assignment of therapeutic interchange plans containing approved drug substitutions for consenting facilities.
Digital Dashboard (Pharmacy at a Glance)
Offers a real-time report providing valuable insight into all activities and helps identify processing bottlenecks.

Additional features

Free Staff Time
Automates prescription rebills, price plan assignments, and charge accounts based on facility and concurrent coverage.
Meet Facility Needs
Supports flexible short-cycle dispensing options and allows separation of filling and billing transaction dates.
Business Balance
Provides real-time snapshots of accounts receivable, supports patient and carrier balance viewing, and assists with statement sending and payment collection.
Rational Drug Therapy
Allows the creation and assignment of therapeutic interchange plans with approved drug substitutions for approved facilities.
Digital Dashboard (Pharmacy at a Glance)
Offers a real-time report of all activities to gain insight and identify system bottlenecks.
eCare Plans
Standardizes documentation of patient information to facilitate exchange and advance care coordination.
Compliance
Provides different security access levels per employee for privacy protection and ensures HIPAA compliance with secure, daily off-site data storage.
Cloud Fax
Offers a powerful, easy-to-use, HIPAA-compliant solution for enterprise-level flexibility.
Integrated Services & Interfaces
Connects with leading providers for 340B management, eMARs, ePrescribing, medication adherence, billing, inventory, and more.
Pharmacy Workflow Software (DocuTrack)
An end-to-end customizable solution that organizes and stores all necessary pharmacy documents and media.
Pharmacy Delivery Software
Manages all aspects of the delivery process, including item validation, route optimization, and signature capture for audit compliance.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
44
Interface languages
17
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabicHindiBengaliTurkishPolishCzechSwedishFinnishDanishNorwegianGreekHungarianIndonesianMalayThaiVietnameseFilipinoRomanianSlovakUkrainianCroatianSerbianBulgarianSlovenianLithuanianLatvianEstonianHebrewFarsiUrduSwahiliAfrikaansZulu

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INRSGP🇰🇷KRW🇧🇷BRL🇷🇺RUB🇲🇽MXN🇸🇪SEK🇳🇿NZD🇩🇰DKK

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