About PrintAccounts
A cloud-based managed print services (MPS) platform that automates printer fleet management, meter reporting, and supply monitoring. It aggregates data from major printer manufacturers to streamline billing and service operations.
Printanista Hub is a centralized managed print services (MPS) platform developed by ECI Software Solutions. It serves as the successor to legacy Print Audit and FMAudit technologies, providing a unified cloud-based environment for monitoring printer fleets. The platform is designed for office technology dealers and service providers, offering robust tools for automated meter collection, supply level monitoring, and proactive maintenance. By integrating with ERP systems like e-automate, it streamlines the transition from data collection to billing and service dispatch. Key capabilities include remote device troubleshooting via Remote Device Link, hierarchical reporting for complex account structures, and automated alerts for fleet health. While the platform is highly specialized for MPS providers, its focus on data accuracy and security makes it a standard tool for managing multi-vendor print environments. Buyers should note that it is part of the broader ECI ecosystem, and its full value is realized when integrated with other ECI office technology solutions.
Pros & Cons
- Automates complex meter collection and billing processes across multi-vendor environments.
- Reduces technician dispatches through remote device diagnostics and troubleshooting.
- Provides centralized visibility into fleet utilization and supply levels for proactive management.
- Integrates seamlessly with ECI's e-automate ERP for streamlined service and billing workflows.
- Requires integration with other ECI products to unlock full operational benefits.
- Platform is highly specialized for MPS providers and may be overkill for simple office print needs.
- Configuration of hierarchical reporting and custom alerts requires initial setup time.
Features
Key features
Automatically tracks printer fleet volumes, utilization, and status across managed and unmanaged devices.
Generates accurate meter readings and audit comparisons to streamline billing processes.
Monitors supply levels and provides automated alerts to ensure timely replenishment.
Enables remote diagnosis and troubleshooting of office equipment via Remote Device Link.
Collects and analyzes print data from multiple manufacturers in a single centralized location.
Additional features
Configures custom thresholds for DCA or device reporting gaps to prevent billing and service issues.
Supports account hierarchies for detailed visibility into device counts and usage across child accounts.
Operates under a structured data security program without collecting print job content.
Connects with e-automate and other ERP systems to synchronize billing and service data.
Allows for custom branding of reports and child account interfaces.
Provides analysis of user usage, volume, and timing through integrated workflow capabilities.
Simplifies the migration and registration of Data Collection Agents across customer sites.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About PrintAccounts
A cloud-based managed print services (MPS) platform that automates printer fleet management, meter reporting, and supply monitoring. It aggregates data from major printer manufacturers to streamline billing and service operations.
PrintAccounts Details
PrintAccounts's In-App Market Place
Does PrintAccounts have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
13
Mini Apps
1. Print Cost Calculator by Print Audit - A plugin that calculates the cost of printing jobs based on various factors such as paper type
ink usage
and job complexity.
2. Print Job Scheduler by Print Audit - A tool that allows users to schedule printing jobs in advance
helping them better manage their workload and resources.
3. Print Job Tracking by Print Audit - An add-on that tracks the progress of printing jobs
providing real-time updates on job status and completion times.
4. Print Inventory Management by Print Audit - A plugin that helps users keep track of their printing supplies and materials
ensuring they never run out of essential items.
5. Print Reporting Tool by Print Audit - A mini-app that generates detailed reports on printing activities
including cost analysis
job performance
and environmental impact.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)
Pros & Cons
- Automates complex meter collection and billing processes across multi-vendor environments.
- Reduces technician dispatches through remote device diagnostics and troubleshooting.
- Provides centralized visibility into fleet utilization and supply levels for proactive management.
- Integrates seamlessly with ECI's e-automate ERP for streamlined service and billing workflows.
- Requires integration with other ECI products to unlock full operational benefits.
- Platform is highly specialized for MPS providers and may be overkill for simple office print needs.
- Configuration of hierarchical reporting and custom alerts requires initial setup time.
PrintAccounts's Support Options
Email Address
support@printaudit.comContact
1-877-412-8348Documentation
https://www.printaudit.com/support/documentationCommunity Forums
https://community.printaudit.com/PrintAccounts's Alternatives
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