Pro-Cable logo

Pro-Cable

by InfoCABLYS · Since 2002
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ActiveAvailable globallyCloud
Quick facts
VendorInfoCABLYS
Year launched2002
StatusActive
Location242 Boileau St Saint-Eustache, Quebec, Canada J7R 2V6
Countries servedGlobal
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About Pro-Cable

Pro-Cable is a customer care and billing software from InfoCABLYS for telecommunication operators. It combines multilingual support, customizable features, and a comprehensive 3-Play and 4-Play solution to help operators efficiently manage customer interactions and billing processes. Pro-Cable is designed to meet the specific needs of telecommunications, allowing operators to cater to diverse customer bases. With its reliable functionalities, it supports various technologies and offers assistance across multiple partner channels. Key capabilities: customer care management billing administration multilingual support customizable interfaces 3-Play and 4-Play solutions Best for: telecommunication operators that need a complete customer care and billing system.

Pro-Cable is a robust and feature-rich Customer Care and Billing System (CC&B) designed specifically for telecommunication operators. It caters to a diverse range of services, including 3-Play and 4-Play offerings. The software is highly customizable, scalable, and multilingual, making it suitable for operators of all sizes and in various geographical locations. While specific details about the user interface aren't readily available, given its role as a complex enterprise software, Pro-Cable likely prioritizes a user-friendly design. The interface should be intuitive, with clear navigation and well-organized menus to streamline day-to-day operations. The software's customization options allow operators to tailor the interface to their specific needs and preferences. Pro-Cable boasts a comprehensive suite of features, including efficient customer management, flexible billing and revenue management, robust network and inventory management, streamlined work order management, insightful reporting and analytics, and seamless integration capabilities with other systems. Pro-Cable is designed to handle large-scale operations and high transaction volumes. Its robust architecture ensures reliable performance and minimal downtime. The software's scalability allows it to adapt to growing business needs without compromising performance.

Pros & Cons

What users like
  • +Comprehensive and modular design tailored for telecom operators.
  • +Scalable for large enterprises and adaptable for specific operational needs.
  • +Centralized database improves efficiency and reduces redundancies.
  • +Detailed historical tracking across customers, equipment, and addresses.
  • +Advanced reporting and workflow tools optimize operational performance.
What users flag
  • High complexity may require substantial training.
  • Initial implementation could be resource-intensive.
  • Limited clarity on third-party integrations.
  • Requires skilled personnel for advanced features like SQL queries.
  • Multilingual support details are unclear.

Features

Key features

1. Comprehensive Billing System
Real-time billing simulations, prorated calculations, and detailed invoicing options.
2. Customer Management
Centralized database for customer accounts, with features for multi-address management.
3. Address Management
Advanced territorial categorization, historical data tracking, and off-grid support.
4. Equipment Management
Tracks rented/sold equipment, inventory movements, and maintenance history.
5. Recovery & Collections
Automated collection processes, integration with collection agencies, and bad debt management.

Additional features

1. Telecommunication Services
3-Play, 4-Play, MVNO, ADSL, VoIP, and VOD support.
2. Multilingual & Scalable
Customizable for diverse operational needs.
3. Advanced Reporting
SQL-query tools and a wide range of standardized reports.
4. Workflow Management
Tools for scheduling, task allocation, and dispatcher management.
5. Security
Role-based access, user controls, and functional group profiles.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
2
Interface languages
12
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇰🇷KRW🇷🇺RUB

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