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PROCRM

by iCanopus Technology · Since 2013
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendoriCanopus Technology
Year launched2013
StatusActive
LocationS.No.152, F.No.-T-3, Vaidya's Shantikul Heights, near Nagarpalika, Above Rutu Veg Hotel, Kesarkar peth, Shahu Chowk , Satara, Maharashtra-415002.
Countries servedGlobal
Languages6
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About PROCRM

PROCRM is a management software from iCanopus Technology that supports IT business management. It combines AMC Management, Call Management, Repairing Management, Rental Management, and Marketing Management so businesses can efficiently oversee various operations. The software provides a comprehensive solution tailored specifically for IT firms, offering detailed insights into services and products. This versatile platform includes features that improve user understanding and operation effectiveness. Key capabilities: AMC Management Call Management Repairing Management Rental Management Marketing Management Best for: IT businesses that need to manage multiple aspects of their operations effectively.

PROCRM by iCanopus Technology is a cloud-based customer relationship management solution designed to cater to a diverse range of users, including sales professionals, service teams, startups, and enterprises. Built to enhance lead generation, streamline sales processes, and automate customer service, PROCRM offers a comprehensive suite of tools that helps businesses manage their client interactions efficiently. The platform emphasizes end-to-end customer lifecycle management and provides scalable functionality suitable for both small and large business operations. Notably, its core features include lead tracking, sales funnel visualization, contact management, service ticketing, task automation, and reporting dashboards. The user interface of PROCRM is straightforward and functional, striking a balance between simplicity and utility. It is clearly designed with usability in mind, making it accessible for teams with varying levels of technical expertise. The dashboard offers a bird’s-eye view of sales performance, leads in the pipeline, and service requests, all of which can be customized to suit the individual roles within an organization.

Pros & Cons

Pros
  • All-in-one Cloud Solution: Combines CRM, sales, service, accounting, and more into a single, accessible platform, reducing software sprawl.
  • Targeted for Sales & Service: Built specifically for these industries, suggesting tailored features and understanding of their needs.
  • Flexible & Easy to Use: Designed for simple setup, customization, and adaptability for various team sizes and sectors.
Cons
  • Conflicting Statistics: Inconsistent "counts" for clients, projects, and years of support create significant credibility issues.
  • No Specific Testimonials: Lacks detailed client success stories to back up claims of "happy clients."
  • General Feature Descriptions: Feature explanations are broad, lacking concrete examples of how the tools work.

Features

Key features

Cloud-Based CRM Solution

PROCRM is a cutting-edge, cloud-based software designed for managing and growing businesses, emphasizing accessibility and scalability.

Sales and Service Industry Focus

Specifically developed to address the unique challenges of sales and service businesses, offering tools for efficient sales management, enhanced customer relationships, and seamless service operations.

Unified Business Management Platform

Beyond standard CRM, it integrates various business functions like Accounting, Rental, Service, Quotation, Workflow, AMC (Annual Maintenance Contract), and Repairing into a single platform.

Adaptable and User-Friendly

Positioned as easy to set up and use, adaptable to any team size or industry, and offering simple customization.

Secure and Affordable

Emphasizes data security with SSL and flexible, budget-friendly pricing editions.

Additional features

Cloud-Based Application

A modern software solution that operates entirely in the cloud, allowing users to access and manage their business data and operations from any location with an internet connection, promoting flexibility and remote work capabilities.

Comprehensive Sales Management Tools

Offers a suite of functionalities designed to streamline the sales process, including intuitive tracking of the sales pipeline, efficient lead management, and features aimed at accelerating deal closures.

Robust Customer Relationship Management (CRM) Capabilities

Enables businesses to cultivate and maintain strong client relationships through detailed contact management, systematic tracking of all customer communications, and the generation of valuable customer insights.

Seamless Service Operations Optimization

Provides dedicated features to enhance service delivery, encompassing efficient service ticketing systems, simplified scheduling of appointments and tasks, and real-time tracking of ongoing service activities.

Unified Business Modules

Integrates a wide array of essential business functions into a single platform, including:

Accounting Management

For handling financial transactions and records.

Rental Management

To manage assets and agreements for rental businesses.

Quotation Generation

For creating and managing sales quotes.

Workflow Management

To define and automate business processes.

AMC (Annual Maintenance Contract) Management

For tracking and managing service contracts.

Repairing Management

To oversee and track repair jobs.

HRMS (Human Resource Management System) Management

For managing employee data and HR processes.

Secure Data Handling

Ensures the safety and privacy of user data through the implementation of an SSL Certificate, encrypting communication between the user and the server.

High Adaptability and Customization

Designed to be versatile, PROCRM can be easily configured and customized to suit the specific needs of any team size or industry without complex technical hurdles.

Affordable and Flexible Pricing

Offers various editions with mixed pricing models to accommodate different budgets, making it accessible for businesses ranging from startups to small-to-medium businesses (SMBs) and large enterprises.

Easy Setup and User-Friendly Interface

The system is engineered for simplicity, allowing for quick setup and intuitive use without requiring extensive implementation processes or complex training, ensuring a smooth onboarding experience.

Extensive Third-Party Integrations

Capable of connecting with over 500 external applications, enabling users to merge and extend PROCRM's functionality with other tools they are already using, creating a more cohesive digital ecosystem.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇮🇳INR🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇦🇪AED🇸🇬SGD🇭🇰HKD🇸🇪SEK🇩🇰DKK🇳🇴NOK🇷🇺RUB

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