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Proxime

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About Proxime

Proxime is a mobile service platform from Feedis that provides quality network connectivity and extensive mobile coverage within Belgium. It combines personalized user experiences, smartphone assistance, and dedicated customer service so users can access reliable support anytime. Proxime ensures users stay connected with high-quality service available 24/7. With its tailored offerings, users can easily find the right smartphone options and get personalized recommendations that meet their needs. Key capabilities: personalized use 24/7 customer service smartphone assistance extensive coverage reliable connectivity Best for: mobile users in Belgium who need reliable network services and constant customer support.

Proxime Details

Vendor
Feedis
Year Launched
Location
Belgium, Boulevard du Roi Albert II, 27, 1030 Schaerbeek
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, Dutch, German, Spanish
Users
Administrators, Customer Service Representatives, Marketing Managers, Sales Managers, Data Analysts, IT Managers.
Industries Served
Healthcare, Education, Finance, Retail, Telecommunications, Hospitality, Transportation
Tags
Customer Experience, Proximus, Customer service, Communication, Telecommunications, Networking

Proxime's In-App Market Place

Does Proxime have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

1. Customer Feedback Surveys: A mini-app that allows businesses to collect customer feedback through online surveys

helping improve customer satisfaction.

2. Live Chat Support: A plugin that enables businesses to offer real-time chat support to their website visitors

enhancing customer service and communication.

3. Social Media Integration: A mini-app that integrates social media platforms with the Proxime software

allowing businesses to engage with customers on various social channels.

4. Email Marketing Automation: A plugin that automates email marketing campaigns based on customer behavior and preferences

increasing customer engagement and retention.

5. Customer Loyalty Program: A mini-app that helps businesses create and manage customer loyalty programs

rewarding repeat customers and fostering brand loyalty.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€), USD ($), GBP (£), JPY (¥), CHF (CHF), CAD (C$), AUD (A$), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Enhances customer experience through personalized communication
  • Provides real-time analytics for customer feedback and preferences
  • Improves customer satisfaction and loyalty through targeted campaigns
  • Streamlines communication processes for more efficient customer interactions
  • Increases sales and revenue through better understanding of customer needs
  • Limited customization options for creating unique customer experiences
  • Steep learning curve for new users, which can lead to reduced efficiency
  • Occasional software glitches or bugs that disrupt workflow
  • Lack of integration with other customer service tools or platforms
  • High cost for small businesses or startups to implement and maintain the software

Proxime's Support Options

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