Proximus

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Software Status:Active

About Proximus

Proximus is a telecommunications platform from Proximus that provides mobile and network services within Belgium. It includes features such as business support for self-employed and companies with up to 200 employees, dedicated services for large businesses with over 200 employees, and comprehensive customer contact options. This helps ensure reliable connectivity and quality customer service. Proximus also offers a 24/7 support service to address customer needs. Additionally, users have access to webmail and search functionalities to improve convenience. Key capabilities: mobile coverage business support large company services 24/7 customer service webmail access Best for: businesses and self-employed individuals that need reliable mobile and network solutions.

Proximus Details

Vendor

Proximus

Year Launched

1930

Location

Brussel, Belgium

Deployment

cloud

Training Options

videos, demo

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Korean, Russian

Users

Remote workers, IT professionals, Students, Content creators, Customer service agents, Sales representatives, Teachers and educators, Freelancers, Healthcare professionals (using telehealth), Digital marketers

Industries Served

Telecommunications, Education, Healthcare, Media and Entertainment, Retail, Financial Services, Public Sector, Transportation and Logistics, Hospitality, Real Estate

Proximus's In-App Market Place

Does Proximus have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

Integrated Bundled Services: Simplifies billing and service management for customers.
Strong Network Performance: Emphasis on fiber and 5G ensures fast and reliable connectivity.
Customer Engagement through Proximus+ App: Offers significant value with exclusive discounts and personalized benefits.
Personalized Offers: Focus on tailoring products to individual customer needs.
Comprehensive Customer Support: Multiple channels and resources for assistance.
Competitive Pricing with Added Value: Promotional offers and smartphone deals enhance value for money.

Limited Explicit CCM Features: Not a traditional CCM platform for businesses; lacks specific tools for mass communication campaigns or document generation.
Integration Details Undisclosed: Information on how Proximus integrates with external business software is not available.
Focus on Consumer Market: Primarily designed for individual customers, not for enterprise-level CCM needs.
Pricing Complexity: While competitive, bundled pricing can sometimes be complex to fully understand without deeper investigation.