About PVCRM
PVCRM is a CRM software from PVCRM that provides an online customer relationship management solution. It combines CRM functionalities, email integrations, and connectivity with Exact Online, MailChimp, and Office to help manage customer interactions efficiently. With over 17,000 satisfied users, PVCRM offers a comprehensive package that includes a 14-day free trial to help businesses evaluate its features before committing. Data is securely stored in Germany, ensuring compliance with local regulations. Key capabilities: CRM functions email integrations Exact Online integration MailChimp connection Office integration Best for: businesses that need a reliable CRM solution to coordinate customer engagement and simplify communication efforts.
PVCRM by PerfectView is a cloud-based CRM solution tailored to help organizations—from SMEs to larger enterprises, and even government and nonprofit bodies—streamline their customer relationship and business management processes. Developed with flexibility and scalability in mind, PVCRM is particularly effective in unifying sales, marketing, and customer service teams within a single collaborative environment. Its key features include contact management, sales tracking, activity planning, task management, and opportunity forecasting. This software aims to make customer interactions more structured, timely, and productive through automation and centralized information management. The user interface of PVCRM is clean, logically structured, and designed to prioritize accessibility and efficiency. Navigating through the software is intuitive, with main modules such as Contacts, Activities, and Opportunities clearly marked in the sidebar. The layout promotes a smooth user journey, allowing new users to get up to speed without needing a lengthy onboarding process. While the visual design is more functional than flashy, it remains efficient in presenting data clearly.
Pros & Cons
- +Comprehensive Core CRM: Covers essential areas like relationship management, sales (distribution), marketing, and customer service.
- +Strong Data Privacy & Security: Data is stored in the German cloud, adhering to strict German laws, with ISO 27001 certification and robust measures against cyber attacks.
- +Transparent & Fixed Pricing: Clear tiered pricing with a permanent discount for the first 5 users and unlimited data storage included.
- +Dedicated & Local Support: Offers free, unlimited customer service directly from their German headquarters, provided in German, emphasizing a personal touch.
- +Positive User Feedback: Testimonials highlight "excellent support," "great functionality for a good price," efficiency gains, and reliability.
- −Limited Feature Detail: While "All functions," "Connections," and "Apps" are listed as included, specific details about these functionalities and integrations are not provided.
- −No Free Tier (beyond trial): While a 14-day free trial is available, there doesn't appear to be a perpetually free tier for very small businesses or individual users.
- −Geographic Focus: The emphasis on German data privacy and support might be less relevant or appealing to non-German speaking users or those outside of Europe.
Features
Key features
- Relationship Management
- Transforms customers, prospects, and suppliers into ambassadors.
- Distribution (Sales)
- Enables "more revenue per customer" by providing the right offer at the right time.
- Marketing
- Generates "more leads" by inspiring business relationships with preference-based offers.
- Customer Service
- Ensures "better service" for greater customer satisfaction.
Additional features
- Relationship Management
- Helps businesses cultivate stronger connections with customers, prospects, and suppliers, aiming to turn them into loyal advocates.
- Sales/Distribution
- Enables businesses to increase revenue by identifying and delivering the right offers to customers at optimal times.
- Marketing
- Supports lead generation by creating and delivering offers tailored to business relationships' preferences.
- Customer Service
- Focuses on improving service quality to ensure higher customer satisfaction.
- Tiered Pricing
- Offers two pricing tiers: a discounted rate for the first five users (€15/month/user) and a standard rate for additional users (€30/month/user).
- Comprehensive Functionality
- Includes all core CRM functions across all pricing plans.
- Connections/Integrations
- Implies the ability to connect with other systems or tools, though specific integrations are not detailed.
- Apps
- Suggests availability of mobile applications or extendable functionalities for the CRM system.
- Free Customer Service
- Provides unlimited support to users without additional charges.
- Unlimited Data Storage
- Ensures that businesses can store as much customer and operational data as needed without hitting storage limits.
- 14-Day Free Trial
- Allows prospective users to test all PVCRM features for two weeks without any financial commitment.
- German Cloud Data Storage
- Stores all company and privacy-relevant customer data within Germany, ensuring compliance with strict German privacy laws.
- Robust Data Security Measures
- Implements comprehensive processes and procedures, including emergency protocols, to prevent data breaches and ensure data confidentiality.
- ISO 27001 Certified
- Holds an ISO 27001 certification (since 2017) for its information security management, confirming adherence to international security standards.
- Experienced Support Team
- Backed by over 34 years of experience and serving over 17,000 users, offering attentive and knowledgeable customer support.
- Local German Support
- Customer service is provided directly from their headquarters in Ratingen, Germany, ensuring support in German and direct contact.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About PVCRM
PVCRM is a CRM software from PVCRM that provides an online customer relationship management solution. It combines CRM functionalities, email integrations, and connectivity with Exact Online, MailChimp, and Office to help manage customer interactions efficiently. With over 17,000 satisfied users, PVCRM offers a comprehensive package that includes a 14-day free trial to help businesses evaluate its features before committing. Data is securely stored in Germany, ensuring compliance with local regulations. Key capabilities: CRM functions email integrations Exact Online integration MailChimp connection Office integration Best for: businesses that need a reliable CRM solution to coordinate customer engagement and simplify communication efforts.
PVCRM Details
PVCRM's In-App Market Place
Does PVCRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (元), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), RUB (₽), HKD (HK$), SGD (S$), NOK (kr), MXN (Mex$), BRL (R$), ZAR (R), TRY (₺)
Pros & Cons
- Comprehensive Core CRM: Covers essential areas like relationship management, sales (distribution), marketing, and customer service.
- Strong Data Privacy & Security: Data is stored in the German cloud, adhering to strict German laws, with ISO 27001 certification and robust measures against cyber attacks.
- Transparent & Fixed Pricing: Clear tiered pricing with a permanent discount for the first 5 users and unlimited data storage included.
- Dedicated & Local Support: Offers free, unlimited customer service directly from their German headquarters, provided in German, emphasizing a personal touch.
- Positive User Feedback: Testimonials highlight "excellent support," "great functionality for a good price," efficiency gains, and reliability.
- Limited Feature Detail: While "All functions," "Connections," and "Apps" are listed as included, specific details about these functionalities and integrations are not provided.
- No Free Tier (beyond trial): While a 14-day free trial is available, there doesn't appear to be a perpetually free tier for very small businesses or individual users.
- Geographic Focus: The emphasis on German data privacy and support might be less relevant or appealing to non-German speaking users or those outside of Europe.
PVCRM's Support Options
PVCRM's Alternatives
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