Qasida CRM

Additional features

Comprehensive Customer & Business Overview

Provides a unified view for salespeople and managers, displaying an up-to-date database, active offers, business case status, and customer feedback for a complete understanding of business activities.

Business Opportunity Identification

Helps users manage all key customer and prospect data to proactively discover and act on potential business opportunities.

Centralized Marketing Campaign Management

Allows users to efficiently create and oversee all marketing campaigns from a single, central location.

Targeted Digital Campaigns

Enables the delivery of precise messages to customers at the right moment, significantly increasing the likelihood of closing deals.

Time Management & Priority Focus

Supports users in organizing their schedules and prioritizing tasks by providing clear outlines of planned activities and detailed records of communications (calls, emails, meetings, notes).

Efficient Contact Categorization

Allows for precise categorization of leads, contacts, customers, and competitors to tailor follow-up activities based on their potential.

Advanced Reporting & Analytics

Offers a suite of preset reports for both sales personnel and managers, with the flexibility to create custom views and combine data from various databases for informed strategic decisions.

Streamlined Business Process Automation

Simplifies the entire sales cycle, from lead creation (with automatic data retrieval) to generating business cases, price offers, orders, and invoices with just a few clicks.

Bulk Marketing & Communication

Facilitates easy and large-scale marketing campaigns, including newsletters, invitations, event announcements, and tips, to maintain consistent engagement with customers.

Integrated Customer Feedback Collection

Enables the setup of various questionnaires at any stage of the business process to gather valuable feedback on colleagues, traders, consultants, or the overall process.

Extensive Customization

Allows businesses to tailor Qasida CRM to their specific needs, processes, and workflows.

Paperless Document Management

Facilitates the creation and storage of all business case documents directly within the CRM, supporting electronic formats with integrated signatures for remote work.

Automated Workflow Management

Automates internal approval processes for tasks like orders, invoices, leads, and quotes, significantly speeding up operations.

Mobile Accessibility

Provides a mobile application for on-the-go access to business case status and history, enabling online record creation and information sharing among colleagues.

Broad Connectivity & Integrations

Fully integrates with other Asseco Solutions products and offers an API interface for connecting with any third-party system.

Qasida AI Platform Integration

Leverages AI predictive tools from the broader Qasida ecosystem to gain a competitive edge.

Service Application Integration

Connects with the Qasida Service application for enhanced service management.

Rental Application Integration

Integrates with the Qasida Rental application for rental business specific functionalities.

ERP Integration

Seamlessly integrates with Enterprise Resource Planning (ERP) systems.

Industry-Specific Solutions

Offers tailored solutions for various industries including Retail, Wholesale, Ecommerce, Mobile Office, Accounting companies, and Holding companies.

Training & Support Resources

Provides training, webinars, and an Academy to help users maximize their use of the CRM.

Newsletter Subscription

Offers the option to sign up for a newsletter to receive updates and information.