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Software Status:Active

About Qemotion

Qemotion is a web application platform from Qemotion that focuses on managing and analyzing emotional responses. It provides features such as sentiment analysis, user feedback collection, and data visualization so users can gain insights into emotional trends and patterns. Qemotion is designed for organizations looking to understand their audience's emotional engagement through data. It allows businesses to make informed decisions based on real-time emotional metrics. Key capabilities: sentiment analysis user feedback collection data visualization reporting tools API access Best for: organizations that need to analyze emotional engagement and make data-driven decisions.

Qemotion Details

Vendor
Qemotion
Year Launched
2015
Location
Technopole de l'Aube en Champagne, 2 rue Gustave Eiffel, Troyes, 10901, FR
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, French, Spanish
Users
Customer Experience Managers, Market Researchers, Data Analysts, Customer Success Managers
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Technology, Automotive, Marketing, Telecom.
Tags
Customer Experience

Qemotion's In-App Market Place

Does Qemotion have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), EUR (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (CHF), Cny (¥), Rub (₽), Brl (R$), Inr (₹), Mxn (Mex$)

Pros & Cons

  • Analyzes emotions for richer insights beyond basic sentiment.
  • Identifies key irritants in the customer journey for focused improvement.
  • Automates verbatim analysis, saving significant time.
  • Highlights weak signals for early intervention.
  • Aims to boost NPS, ratings, and potentially sales.
  • Effectiveness depends on the quality and volume of textual feedback.
  • Nuances in language and emotion can be complex for AI.
  • May involve subscription fees and integration efforts.
  • Handling sensitive customer feedback requires robust security measures.
  • Focusing solely on emotion might overlook other critical data points.

Qemotion's Support Options

Chatbot

Available

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