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Qmatic

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Software Status:Active

About Qmatic

Qmatic is a customer journey management platform from Qmatic that connects people to services. It provides mobile ticketing, accessibility features, and security solutions so organizations can manage customer experiences effectively. Qmatic oversees over two billion customer journeys annually across more than 65,000 systems worldwide. The platform offers a product tour for users to explore the Qmatic use Cloud and understand its functionalities in-depth. This ensures that businesses can create tailored solutions for their specific needs. Key capabilities: mobile ticketing accessibility features security solutions customer journey management industry-specific integrations Best for: organizations that need to manage and improve customer service experiences.

Qmatic Details

Vendor
Qmatic
Year Launched
1981
Location
Krokslätts Fabriker 34, Mölndal, Sweden
Deployment
cloud, on premise, windows
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese, Japanese, Chinese, Russian, Dutch, Swedish
Users
Healthcare Providers, Hospitals, Clinics, Medical Offices, Dental Offices, Physical Therapy Offices, Chiropractic Offices, Wellness Centers, Government Offices, Retail Stores, Banks, Airports, Public Services, Educational Institutions, Event Venues, Customer Service Centers, Call Centers.
Industries Served
Healthcare, Public Sector, Retail, Finance
Tags
Appointment Reminder, Appointment Scheduling, Customer Engagement, Customer Experience, Kiosk, Medical Scheduling, Waitlist, Visitor Management, Scheduling, Survey, Patient Scheduling, Patient Management

Qmatic's In-App Market Place

Does Qmatic have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), KRW (₩)

Pros & Cons

  • Comprehensive suite of customer journey management tools.
  • Strong integration capabilities with widely used platforms.
  • Cloud-based, accessible from anywhere.
  • Real-time reporting and analytics.
  • Pricing details are not readily available online.
  • May require customization depending on industry-specific needs.

Qmatic's Support Options

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