Qualifacts CareLogic logo

Qualifacts CareLogic

by Qualifacts · Since 2000
No reviews yet
Active1+ countriesCloud
Quick facts
VendorQualifacts
Year launched2000
StatusActive
Location315 Deaderick St, Suite 2300, Nashville, Tennessee 37238, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Qualifacts CareLogic

Qualifacts CareLogic is a behavioral health EHR software from Qualifacts that supports enterprise-level organizations. It includes features such as Customer Hub, Marketplace, Platform Logins, Client Portal, and Telehealth so that agencies can manage multi-state and multi-location operations efficiently. CareLogic is designed to meet the specific needs of behavioral health providers, allowing them to administer care effectively while maintaining compliance. The platform offers reliable tools for patient engagement and data management, ensuring that care providers have access to essential information. Key capabilities: Customer Hub Marketplace Platform Logins Client Portal Telehealth Best for: enterprise behavioral health organizations that need a comprehensive EHR solution for managing operations across multiple locations.

Qualifacts CareLogic is a premier Electronic Health Record solution that has solidified its position as a market leader by specializing in the complex world of behavioral health and human services. The software’s core value proposition is its highly configurable and all-in-one platform, which integrates a comprehensive suite of clinical, administrative, and financial tools. This single, unified system is a major advantage for organizations that need to manage every aspect of their operations, from client intake and treatment planning to complex billing and regulatory compliance. The software's ability to be customized to an organization's specific workflows is consistently praised by users, making it an ideal choice for multi-location and enterprise-level agencies with diverse needs. CareLogic excels in its robust revenue cycle management (RCM) capabilities. The system automates the entire billing process, with a powerful engine that performs a multitude of checks to ensure claims are clean and accurate before submission. This functionality is crucial for the behavioral health industry, where billing can be particularly complex due to varying state and payer requirements.

Pros & Cons

What users like
  • +Ability to be tailored to the specific needs of an organization, from clinical workflows to billing rules.
  • +Automated billing and claims scrubbing
  • +Integrated platform for clinical, administrative, and financial tasks
  • +Built specifically for behavioral health, ensuring that templates, reports, and workflows are relevant to the industry's complex requirements.
  • +Support team is responsive and effective at resolving issues, with a dedicated ticketing system.
What users flag
  • Does not track past clients documention
  • Inpatient claims have to be coded
  • Occasional technical glitch to get online
  • Steep learning curve

Features

Key features

High Configurability
CareLogic's core strength is its high degree of configurability, which allows clinical, billing, and administrative teams to customize data collection, workflows, and alerts to meet their specific needs without requiring extensive IT intervention.
Robust Revenue Cycle Management
The software automates the entire billing process, including eligibility verification, claims scrubbing (running up to 50 checks), and direct-to-carrier claims. This helps to reduce errors, accelerate revenue collection, and improve financial performance.
Integrated Clinical Decision Support
CareLogic provides real-time alerts, reminders, and guidelines to assist providers in making informed decisions, ensuring that documentation aligns with best practices and treatment goals.
Comprehensive All-in-One Platform
The software is an integrated suite that combines scheduling, intake, treatment planning, e-prescribing, billing, analytics, and a consumer-grade patient portal into a single system.
Client Engagement Tools
The platform includes a secure patient portal, virtual care solutions, and automated appointment reminders to enhance client engagement and reduce no-show rates.

Additional features

Patient Records
Secure storage and management of patient charts, history, and demographic data.
Documentation
Centralized storage of documentation and forms, including assessments, evaluations, and progress notes, with customizable templates.
e-Prescribing
Functionality for electronic prescription of medications and medication management.
Scheduling
A tool to manage single, recurring, and multi-location appointments.
Reporting and Analytics
Tools to track clinical quality measures, financial status, and operational performance with customizable dashboards.
Telehealth
A built-in virtual care solution for conducting remote appointments.
Electronic Visit Verification (EVV)
A module that gathers all required data for visits to ensure compliance with state and federal regulations.
Interoperability
Facilitates data exchange with outside systems, laboratories, and other medical systems.
Security & Compliance
Adherence to rigorous security protocols, including HIPAA, ONC, and SOC 2 Type I and II certifications.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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