Questback logo

Questback

by Questback · Since 2000
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Active1+ countriesCloud
Quick facts
VendorQuestback
Year launched2000
StatusActive
LocationFrogner, Oslo, Norway
Countries served1+
Languages18
Integrations2+
Free tier
Free trial
Contact salesYES

About Questback

Questback is a survey management software from Questback that supports data collection and feedback analysis. It provides features such as customizable survey templates, real-time analytics, and multi-channel distribution so users can gather insights effectively. This platform is designed for organizations needing to conduct market research, employee engagement surveys, or customer feedback collection. Questback allows users to create and distribute surveys across various platforms including web, mobile, and email, ensuring maximum reach. Additionally, it offers tools for data segmentation and reporting to help users understand results better. Key capabilities: customizable templates real-time analytics multi-channel distribution data segmentation reporting tools Best for: organizations that need to gather and analyze feedback efficiently.

Questback is a comprehensive experience management software designed to help organizations gather, analyze, and act on feedback from employees, customers, and market participants. Founded in 2000, the platform has grown to become a robust solution for businesses aiming to improve decision-making through actionable insights. Questback stands out for its versatility in handling various feedback scenarios, from employee engagement surveys to customer satisfaction and market research. This software is particularly valued in industries where understanding the voice of stakeholders is crucial for strategic planning.The user interface of Questback is designed with usability in mind, making it accessible even to users without technical expertise. The platform offers an intuitive layout that allows users to create surveys, distribute them, and analyze results without requiring extensive training. The dashboard is customizable, providing users with a personalized experience that highlights the most relevant data and insights. Additionally, Questback supports a drag-and-drop interface for survey creation, which simplifies the process of designing complex questionnaires. The clean and modern design ensures that users can navigate the software effortlessly, enhancing overall productivity.

Pros & Cons

What users like
  • +Provides highly customizable survey and feedback options
  • +User-friendly interface for both administrators and participants
  • +Offers in-depth analytics and reporting features
  • +Integrates easily with other platforms and tools
  • +Allows for automation of feedback processes
  • +Supports real-time feedback collection and analysis
What users flag
  • Limited customization options for surveys
  • Steeper learning curve for new users
  • Some features can be glitchy or unreliable
  • Higher price point compared to similar software options
  • Limited integration capabilities with other software systems

Features

Key features

Survey Creation and Distribution
Customizable surveys to gather feedback from various stakeholders.
Analytics and Reporting
Advanced tools to analyze feedback and generate insightful reports.
Integration Capabilities
Seamless integration with other business tools and systems.
Multi-Channel Feedback Collection
Ability to collect feedback via email, SMS, and other channels.
Action Management
Tools to manage and respond to feedback effectively.

Additional features

360 DEGREE FEEDBACK, CUSTOMER ENGAGEMENT, CUSTOMER EXPERIENCE, CUSTOMER SATISFACTION, EMPLOYEE ENGAGEMENT, NPS, SURVEY

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
18
Interface languages
20
Billing currencies

Available in

All Countries.

Interface languages

EnglishFrenchGermanSpanishItalianDutchSwedishDanishNorwegianFinnishRussianPolishPortugueseChineseJapaneseKoreanTurkishArabic.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇮🇳INR🇸🇬SGD🇭🇰HKD🇲🇽MXN🇧🇷BRL🇦🇷ARS🇿🇦ZAR🇰🇷KRW🇹🇼TWD

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