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Software Status:Active

About Real Time Feedback

Real Time Feedback is a feedback management software from Safe On Our Watch that supports organizations in gathering and analyzing employee feedback in real-time. It provides tools for survey distribution, data analytics, and reporting so companies can understand employee sentiments promptly. The platform allows for customizable survey templates to address specific needs and offers actionable insights derived from collected data. Key capabilities: survey creation data visualization sentiment analysis reporting tools customizable templates Best for: HR professionals and team leaders that need to gauge employee satisfaction and improve workplace culture.

Real Time Feedback Details

Vendor
Safe On Our Watch
Year Launched
2017
Location
16990 Dallas Pkwy, 200, Dallas, Texas 75248, US
Deployment
cloud, on premise, windows
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch
Users
Customer Service Representatives, Marketing Managers, Product Managers
Industries Served
Restaurants, Retail stores, Grocery Stores, Automotive, Hotels, Multifamily, Stadiums/Arenas, Co-Working
Tags
Customer Experience, Real Time Feedback

Real Time Feedback's In-App Market Place

Does Real Time Feedback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NZD ($), MXN ($)

Pros & Cons

  • Enables businesses to address problems in real-time, preventing negative experiences from escalating.
  • By listening and responding to feedback, businesses can enhance customer satisfaction and loyalty.
  • Reduces the likelihood of negative online reviews by providing a direct feedback channel.
  • Suitable for a diverse range of industries seeking to improve customer engagement.
  • Businesses need to be diligent in monitoring the feedback and responding promptly for the system to be effective.
  • A high volume of real-time feedback could potentially overwhelm staff if not managed efficiently.
  • The effectiveness of the tool depends on customers being willing to provide feedback.
  • While mentioned as "reasonably priced," specific pricing details are not provided.

Real Time Feedback's Support Options

Chatbot

Available

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