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Reeview

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About Reeview

Reeview is a review management platform from Reeview that supports businesses in gathering, analyzing, and responding to customer feedback. It provides review collection, sentiment analysis, and reporting features so users can improve their online presence and customer satisfaction. Reeview allows companies to gather reviews from multiple sources, analyze the sentiment of customer feedback, and generate detailed reports to track performance over time. Key capabilities: review collection sentiment analysis reporting multi-source integration customer feedback management Best for: businesses that need to manage their online reputation and engage with customer feedback effectively.

Reeview Details

Vendor
Reeview - Reeview
Year Launched
Location
San Mateo, California, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German
Users
Business Owners, Customer Service Representatives, Marketing Managers, Social Media Managers, Brand Managers, Online Reputation Managers
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Automotive, Real Estate, Technology, Manufacturing, Marketing.
Tags
Customer Experience, Customer Satisfaction, NPS, Reputation Management, Review Management

Reeview's In-App Market Place

Does Reeview have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

Review Request Automation: Automatically send review requests to customers after they make a purchase.

Social Proof Widget: Display real-time customer reviews and ratings on your website to build trust with potential customers.

Multi-Channel Review Monitoring: Monitor and respond to reviews from multiple platforms such as Google

Yelp

and Facebook in one place.

Customizable Review Templates: Create and customize review request templates to align with your brand's tone and style.

Analytics Dashboard: Track and analyze review performance metrics such as review conversion rate and overall customer satisfaction.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), MXN (Mex$), RUB (₽)

Pros & Cons

  • Helps businesses gather and analyze customer feedback
  • Allows businesses to respond to reviews and improve customer relationships
  • Provides insights on customer satisfaction levels and areas for improvement
  • Helps businesses manage their online reputation effectively
  • Streamlines the process of collecting and managing reviews
  • Helps businesses increase their Net Promoter Score (NPS) and overall customer satisfaction
  • Limited integration options with other platforms
  • Lack of advanced analytics and reporting functionalities
  • Steep learning curve for new users
  • Limited customization options for review campaigns
  • Occasional glitches and bugs in the software
  • Limited customer support and slow response times

Reeview's Support Options

Reeview's Alternatives