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ReferralMD

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Software Status:Active

About ReferralMD

ReferralMD is a referral management platform for healthcare organizations. It simplifies inbound and outbound referrals with customizable workflows, e-consults, and proactive alerts. SmartMATCH decision support helps route patients appropriately, while SmartFAX tools centralize fax intake with OCR and document management. Patient engagement features add scheduling and reminders, and analytics track referral performance and outreach activity. Key capabilities: Referral workflows and e-consult management AI assisted decision support for routing Centralized fax intake with OCR tools Patient scheduling and communication features Reporting on referral volume and performance Best for: Health systems coordinating specialty referrals.

ReferralMD Details

Vendor
ReferralMD
Year Launched
2011
Location
P.O. Box 1609 Mt. Pleasant, SC 29465-1609
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Referral Coordinators, Providers, Office Managers, IT Professionals
Industries Served
Healthcare, Dental care, Community health, Long-term care, Integrated health networks
Tags
Appointment Scheduling, Medical Practice Management, Medical Scheduling, Referral, Patient Portal, Patient Scheduling, ReferralMD

ReferralMD's In-App Market Place

Does ReferralMD have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)

Pros & Cons

  • Centralized Information Storage: All referral information is stored in one place, allowing the referral loop to be successfully closed and improving overall efficiency.
  • EHR System Integration: The capability to interface with Electronic Health Record (EHR) systems enhances the software’s functionality and interoperability.
  • Ease of Use: The product is user-friendly, making it easy for staff to manage referrals and appointments.
  • Improved Communication and Tracking: ReferralMD enhances communication and tracking for referral management, ensuring better coordination among healthcare providers.
  • Easy Access to Referrals: Users can easily locate scanned referrals, streamlining the process of managing patient information.
  • Manual Data Entry: Patients have to be entered manually, which can be time-consuming and prone to errors.
  • Duplicate Entry Alerts: The software does not alert users when a duplicate patient is being entered, which can lead to data redundancy.
  • Default Reporting: The default reporting features could be more detailed, although the team is open to requests for improvements.
  • Sharing Appointment Information: The ability to share appointment information with patients is currently under development, limiting its functionality in this area.

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