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ReferralMD

by ReferralMD · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorReferralMD
Year launched2011
StatusActive
LocationP.O. Box 1609 Mt. Pleasant, SC 29465-1609
Countries servedGlobal
Languages11
Integrations8+
Free tier
Free trial
Contact sales

About ReferralMD

ReferralMD is a referral management platform for healthcare organizations. It simplifies inbound and outbound referrals with customizable workflows, e-consults, and proactive alerts. SmartMATCH decision support helps route patients appropriately, while SmartFAX tools centralize fax intake with OCR and document management. Patient engagement features add scheduling and reminders, and analytics track referral performance and outreach activity. Key capabilities: Referral workflows and e-consult management AI assisted decision support for routing Centralized fax intake with OCR tools Patient scheduling and communication features Reporting on referral volume and performance Best for: Health systems coordinating specialty referrals.

ReferralMD is a robust appointment scheduling and referral management software tailored specifically for the healthcare sector. Designed to enhance care coordination and improve patient engagement, ReferralMD stands out with its comprehensive feature set that includes referral management, patient engagement tools, online scheduling, fax management, and real-time analytics. The user interface of ReferralMD is notably intuitive, providing a well-organized dashboard that allows healthcare providers to navigate effortlessly through its functionalities. Unique design elements, such as customizable workflows and automated alerts, not only enhance the user experience but also make it accessible for individuals with varying levels of technical expertise, thereby minimizing the learning curve associated with implementing new software. The functionality of ReferralMD is particularly impressive. The software excels in streamlining the management of both inbound and outbound referrals, which alleviates the administrative burden often experienced in healthcare settings. With automated reminders and follow-ups, patient engagement becomes more effective, allowing providers to focus on delivering high-quality care rather than getting bogged down by administrative tasks.

Pros & Cons

What users like
  • +Centralized Information Storage: All referral information is stored in one place, allowing the referral loop to be successfully closed and improving overall efficiency.
  • +EHR System Integration: The capability to interface with Electronic Health Record (EHR) systems enhances the software’s functionality and interoperability.
  • +Ease of Use: The product is user-friendly, making it easy for staff to manage referrals and appointments.
  • +Improved Communication and Tracking: ReferralMD enhances communication and tracking for referral management, ensuring better coordination among healthcare providers.
  • +Easy Access to Referrals: Users can easily locate scanned referrals, streamlining the process of managing patient information.
What users flag
  • Manual Data Entry: Patients have to be entered manually, which can be time-consuming and prone to errors.
  • Duplicate Entry Alerts: The software does not alert users when a duplicate patient is being entered, which can lead to data redundancy.
  • Default Reporting: The default reporting features could be more detailed, although the team is open to requests for improvements.
  • Sharing Appointment Information: The ability to share appointment information with patients is currently under development, limiting its functionality in this area.

Features

Key features

Referral Management
Streamline inbound and outbound referrals with customizable workflows, forms, and proactive alerts.
SmartMATCH Decision Support
Utilize AI-powered decision support to ensure appropriate referrals.
SmartFAX Management
Automate and centralize faxing with features like OCR, splitting, and merging.
Patient Engagement
Enhance patient experience with online scheduling, appointment reminders, and communication tools.
Consult Management
Manage e-consults, including referral-to-consult conversion and communication with specialists.
Marketing & Analytics
Track outreach activities, leverage market research tools, and gain insights with reporting.

Additional features

Referral Management
Streamline inbound and outbound referrals with customizable workflows, forms, and proactive alerts.
SmartMATCH Decision Support
Utilize AI-powered decision support to ensure appropriate referrals.
SmartFAX Management
Automate and centralize faxing with features like OCR, splitting, and merging.
Patient Engagement
Enhance patient experience with online scheduling, appointment reminders, and communication tools.
Consult Management
Manage e-consults, including referral-to-consult conversion and communication with specialists.
Marketing & Analytics
Track outreach activities, leverage market research tools, and gain insights with reporting.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY

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