ReFrame Engage is a customer engagement and scheduling platform that combines booking with multi-channel communication. It provides a scheduling studio for appointments, a CRM-lite contact view, and tools for text messaging, email, video calls, and document sharing. Teams can configure branding and templates, connect Outlook or Gmail, and use dashboards for activity tracking. The platform emphasizes a single place to manage customer conversations and bookings. Key capabilities: Appointment scheduling with shareable availability links Multi-channel messaging and video call support CRM-lite contact management Branded templates and configuration tools Analytics dashboards for engagement Best for: Service teams that want scheduling and communication together.
ReFrame Engage by WSD Digital is a comprehensive software solution designed to streamline appointment scheduling, calendar management, customer communication, and customer engagement within a unified platform. One of its standout features is its cloud communication capabilities, allowing users to easily engage with customers through various channels like VoIP and messaging services. The user interface of ReFrame Engage is intuitive and user-friendly, with a clean design that enhances usability. The software incorporates unique design elements that make navigation seamless and efficient, ultimately improving the overall user experience. What sets ReFrame Engage apart from its competitors is its robust set of core functionalities. The software offers innovative features like customer success management and customer communications management, ensuring that businesses can effectively engage with their customers and provide a high-quality customer experience. In terms of performance, ReFrame Engage excels in speed, efficiency, and reliability, even when managing large datasets or complex operations. Users can rely on the software to deliver consistent performance and ensure that all customer interactions are handled smoothly.
Configures and accepts appointments of any kind.
Includes text messaging, internet calling, video conferencing, broadcast messaging, email, notes, and document upload.
Manages customer relationships.
Provides insights into customer engagement.
Offers customization and oversight.
Personalized link to share availability.
For scheduling and management.
Basic customer relationship management.
Custom email templates and branding.
Connects with popular email platforms.
Provides an overview.
Supports external video conferencing tools.
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ReFrame Engage is a customer engagement and scheduling platform that combines booking with multi-channel communication. It provides a scheduling studio for appointments, a CRM-lite contact view, and tools for text messaging, email, video calls, and document sharing. Teams can configure branding and templates, connect Outlook or Gmail, and use dashboards for activity tracking. The platform emphasizes a single place to manage customer conversations and bookings. Key capabilities: Appointment scheduling with shareable availability links Multi-channel messaging and video call support CRM-lite contact management Branded templates and configuration tools Analytics dashboards for engagement Best for: Service teams that want scheduling and communication together.
Does ReFrame Engage have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
Not specified
Zotec is a revenue cycle management software from Zotec Partners that focuses on improving billing…
Wavier is an appointment scheduling software from Wavier that helps beauty salons manage their operations…
RightCom is a communication software from RightCom that facilitates collaboration among teams. It provides instant…
RightQ is a web monitoring software from RightCom that provides oversight of online activity. It…