About RentalWorks
RentalWorks is a rental management software from United Rentals that provides tools for managing equipment rentals efficiently. It combines inventory tracking, order management, and customer relationship management so users can oversee their rental operations with ease. The platform helps businesses manage their rental fleets, track items in real-time, and maintain customer records effectively. RentalWorks includes features like online booking, reporting capabilities, and mobile access, making it a versatile solution for rental companies. Users can also integrate with accounting software for simplified invoicing. Key capabilities: inventory tracking order management customer relationship management online booking reporting tools Best for: rental businesses that need to manage equipment rentals and customer transactions efficiently.
RentalWorks, developed by Database Works, is a specialized rental management platform built for AV, production, staging, and equipment rental companies. It offers a robust desktop-based solution to manage inventory, quotes, contracts, billing, and customer relationships, making it ideal for businesses with complex rental workflows and high-value assets. The system features real-time inventory tracking, contract management, and automated billing, allowing users to monitor availability, generate quotes, and process payments efficiently. RentalWorks supports multi-location inventory, purchase orders, and subrentals, helping businesses manage stock across warehouses and vendors. Its dashboard includes tools for customer relationship management (CRM), event scheduling, and reporting, enabling users to track rental history, client preferences, and financial performance. The platform also includes barcode scanning, digital signatures, and customizable rental agreements. RentalWorks integrates with accounting platforms and supports secure data handling for financial transactions. It is desktop-based, which offers stability and performance but may limit mobile access and remote functionality.
Pros & Cons
- +Quote and contract tools streamline client onboarding and reduce paperwork delays.
- +Automated billing reduces manual errors and speeds up payment collection and reconciliation.
- +Multi-location support centralizes inventory control across distributed warehouses and vendors.
- +CRM tools enhance customer communication and improve long-term relationship management.
- +Barcode scanning improves warehouse efficiency and reduces errors in item tracking and returns.
- −No built-in CRM ticketing system for customer service or support workflows.
- −Interface may feel outdated compared to modern browser-based platforms.
- −Onboarding may require vendor-led training to fully utilize advanced features and configurations.
- −Limited customization options without technical support or developer assistance.
- −No offline mobile app for warehouse or delivery staff in the field.
Features
Key features
- Real-Time Inventory Tracking – Monitors availability, condition, and movement of assets across multiple locations and categories.
- Quote & Contract Management – Generates quotes and rental agreements with customizable terms and digital signature support.
- Automated Billing & Invoicing – Processes payments, tracks balances, and manages accounts receivable with minimal manual input.
- Multi-Location Inventory Support – Manages stock across warehouses and integrates subrentals and purchase orders.
- Customer Relationship Management (CRM) – Stores contact details, rental history, preferences, and communication logs.
- Barcode Scanning & Asset Tagging – Tracks item movement and improves warehouse efficiency with scanning tools.
- Event Scheduling & Calendar Tools – Coordinates bookings, deliveries, and returns using timeline-based views.
Additional features
- Customer Relationship Management (CRM) – Stores contact details, rental history, preferences, and communication logs.
- Barcode Scanning & Asset Tagging – Tracks item movement and improves warehouse efficiency with scanning tools.
- Event Scheduling & Calendar Tools – Coordinates bookings, deliveries, and returns using timeline-based views.
- Reporting & Analytics Dashboard – Visualizes revenue, utilization, customer activity, and operational performance.
- Digital Signature Integration – Captures client approvals securely and stores signed documents for compliance.
- Desktop-Based Interface – Runs locally with robust performance and stability for high-volume rental operations.
- Accounting System Integration – Syncs with financial platforms for billing, reconciliation, and reporting.
- Customizable Rental Agreements – Tailors contracts based on client type, asset category, and rental duration.
- Role-Based Access Control – Assigns permissions based on job roles and organizational hierarchy.
- Purchase Order Management – Tracks incoming inventory and vendor transactions for restocking and subrentals.
- Secure Data Handling – Ensures compliance and protection of sensitive customer and financial information.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About RentalWorks
RentalWorks is a rental management software from United Rentals that provides tools for managing equipment rentals efficiently. It combines inventory tracking, order management, and customer relationship management so users can oversee their rental operations with ease. The platform helps businesses manage their rental fleets, track items in real-time, and maintain customer records effectively. RentalWorks includes features like online booking, reporting capabilities, and mobile access, making it a versatile solution for rental companies. Users can also integrate with accounting software for simplified invoicing. Key capabilities: inventory tracking order management customer relationship management online booking reporting tools Best for: rental businesses that need to manage equipment rentals and customer transactions efficiently.
RentalWorks Details
RentalWorks's In-App Market Place
Does RentalWorks have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), CHF (CHF), SEK (kr), KRW (₩), ZAR (R), MXN ($)
Pros & Cons
- Quote and contract tools streamline client onboarding and reduce paperwork delays.
- Automated billing reduces manual errors and speeds up payment collection and reconciliation.
- Multi-location support centralizes inventory control across distributed warehouses and vendors.
- CRM tools enhance customer communication and improve long-term relationship management.
- Barcode scanning improves warehouse efficiency and reduces errors in item tracking and returns.
- No built-in CRM ticketing system for customer service or support workflows.
- Interface may feel outdated compared to modern browser-based platforms.
- Onboarding may require vendor-led training to fully utilize advanced features and configurations.
- Limited customization options without technical support or developer assistance.
- No offline mobile app for warehouse or delivery staff in the field.
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inflatableoffice
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