RepairLink logo

RepairLink

by OEConnection · Since 2000
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorOEConnection
Year launched2000
StatusActive
LocationOEC 3600 Embassy Pkwy Suite 300 Fairlawn, OH 44333
Countries servedGlobal
Languages1
Integrations5+
Free tier
Free trial
Contact salesYES

About RepairLink

RepairLink is a software platform from OEConnection that provides a connection between automotive dealerships and collision repair facilities. It includes features such as parts ordering, labor estimations, and repair status updates so users can manage repair processes more efficiently. This platform helps simplify communication between parts departments and repair shops, which aids in reducing downtime for vehicle repairs. RepairLink supports various integrations with major automotive manufacturers and repair management systems, ensuring comprehensive access to parts information. Key capabilities: parts ordering labor estimator repair status tracking integration with manufacturer systems user-friendly interface Best for: automotive dealerships and collision repair facilities that need a reliable method for managing parts and repair orders.

RepairLink, a product of OEConnection (OEC), is a powerful online platform designed to revolutionize the automotive parts ordering and processing workflow for dealerships and suppliers. By streamlining communication, enhancing efficiency, and ensuring accuracy, RepairLink empowers businesses to deliver exceptional customer service and drive growth. At its core, RepairLink offers a user-friendly interface that is intuitive and easy to navigate. The platform's clean design and straightforward layout minimize the learning curve, enabling users to quickly become proficient in its use. The well-organized interface, with clear labeling and intuitive navigation menus, ensures that users can effortlessly locate specific features and functions. RepairLink boasts a comprehensive suite of features designed to simplify and expedite the parts ordering process. Real-time order processing capabilities enable fast and efficient processing of parts orders, significantly reducing turnaround time. Flexible reporting options provide customizable reports to track sales, inventory, and performance metrics, empowering businesses to make data-driven decisions. Integration with DeliverNow offers same-day delivery options, enhancing customer service and satisfaction. EPCLink integration streamlines the workflow by seamlessly integrating with electronic parts catalogs, further optimizing efficiency.

Pros & Cons

What users like
  • +Provides exploded views of parts and part numbers, saving time by reducing dependency on dealership calls.
  • +Enhances part identification, offers diagrams, and improves access to OEM part numbers and pricing.
  • +Connects multiple businesses and streamlines order processes.
  • +Simplifies parts lookup, eliminating multiple handling steps in ordering.
  • +Works effectively with major brands like GM, Ford, and Chrysler for VIN-specific parts.
What users flag
  • Navigation can be challenging and may require extra effort to locate specific parts.
  • Integration issues with some software, such as Tekmetric, slow down processes.
  • Limited support for local vendors and vendors who are not utilizing the platform.
  • Customer service quality varies, sometimes requiring dealer calls for order clarifications.
  • Limited import vehicle coverage and occasional inaccurate pricing data for non-GM vehicles.

Features

Key features

1. Online Parts Ordering
Simplifies ordering and processing automotive and heavy-duty parts.
2. Flexible Reporting
Integrates with Excel for custom sales, inventory, and performance reporting.
3. DeliverNow Integration
Offers cost-effective, same-day, on-demand delivery options.
4. EPCLink Integration
Streamlines workflow by integrating with electronic parts catalogs.
5. Promotional Parts Programs
Provides access to competitive pricing, reimbursements, and popular parts for specific brands.

Additional features

1. Order Accuracy Improvement
2. Sales and Inventory Metrics
3. Reduction of Phone Orders
4. Dealer & Supplier Program Promotion
5. Mechanical Parts Compatibility
6. User Access to Parts Illustrations
7. EVHQ Training Program for EV Handling

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
23
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇭🇰HKD🇳🇴NOK🇲🇽MXN🇮🇳INR🇧🇷BRL🇷🇺RUB🇿🇦ZAR🇹🇷TRY🇦🇪AED🇸🇦SAR🇮🇩IDR

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