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Reputation

0(0 reviews)
Software Status:Active

About Reputation

Reputation is a reputation management platform from Reputation.com, Inc. that focuses on discovering, managing, and improving brand trust. It combines AI-driven insights, customer feedback management, and competitive analysis so businesses can respond proactively to customer needs. This platform allows organizations to understand customer perceptions and enable their teams with actionable insights. Additionally, it integrates industry benchmarks for comparative analysis, enabling informed decision-making. Key capabilities: AI-driven insights Customer feedback management Competitive analysis Industry benchmarking Actionable reporting Best for: businesses that need to manage their reputation effectively in today’s competitive landscape.

Reputation Details

Vendor
Reputation.com, Inc.
Year Launched
2006
Location
6111 Bollinger Canyon Rd, Suite 500, San Ramon, California 94583, US
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English
Users
AI Engineers, Customer Support Managers, Data Analysts, Marketing Managers, Online Community Managers, Online Reputation Managers, Review Moderators, Social Media Managers, Marketing Analysts, Brand Managers, Customer Experience Specialists, Data Scientists.
Industries Served
Automotive, Restaurants & Hospitality, Retail, Property Management, FINANCIAL SERVICES, Healthcare, SENIOR CARE
Tags
Artificial Intelligence, Customer Experience, Help Desk, Machine Learning, Reputation Management, Review Management, Social Listening Tools, Social Media Analytics Tools, Social Media Management, Social Media Monitoring, Social Networking.

Reputation's In-App Market Place

Does Reputation have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), JPY (¥)

Pros & Cons

  • 1. Centralized Reputation Management: Consolidates online reputation management in one place.
  • 2. Efficient Review Response: Enables fast and easy response to reviews across platforms.
  • 3. Review Solicitation: Helps generate positive reviews from existing clients.
  • 4. Third-Party Review Integration: Integrates reviews from various platforms not offered by all competitors.
  • 5. Google Seller Ratings: Supports Google Seller Ratings for improved search engine marketing.
  • 6. Organic Search Management: Offers organic search performance reporting, scheduling, and customization.
  • 7. Scalability: Handles multi-location and franchise businesses with unlimited users and customizable roles.
  • 8. Direct Access to Product Managers: Provides direct access for feedback and advanced feature exploration.
  • 1. Limited Social Media Boosting: Scheduling social media posts works well, but paid boosting requires the post to be live on the original platform first.
  • 2. Training Limitations: While the training program is helpful, it could be more robust to facilitate faster adoption of advanced features.

Reputation's Support Options

Reputation's Alternatives