About ReputeUp
ReputeUp is a review management software for local businesses. It helps collect customer reviews via voice, video, QR codes, and links, and displays them using widgets. It includes features to filter negative feedback and automate review requests.
ReputeUp is a reputation management platform designed for local businesses such as hotels, clinics, and home service providers. The core of the product is its 'Review Funnel,' which directs satisfied customers to public review sites while capturing negative feedback privately. It simplifies the review collection process by allowing customers to submit feedback via voice, video, QR codes, email, SMS, or WhatsApp, without needing to install an app. The platform supports over 50 review sites. Collected reviews can be showcased on the business's website using a variety of embeddable widgets. ReputeUp offers a free tier with limited credits and several paid monthly subscription plans, making it accessible for businesses of different sizes. Support is available through a help center and email.
Pros & Cons
- Simplifies review collection with multiple methods including voice, video, and QR codes.
- Features a 'Review Funnel' to encourage positive public reviews while handling negative feedback privately.
- Offers a free forever plan, making it accessible for small businesses to get started.
- Provides a variety of embeddable widgets to showcase reviews on websites.
- Supports review collection from over 50 platforms.
- Advanced features like custom domains and white-labeling are reserved for higher-tier plans.
- The free plan has a very limited number of lifetime credits.
- WhatsApp review requests are not available on the free or lowest-tier monthly plan.
Features
Key features
Guides customers to leave positive reviews on public sites like Google or TripAdvisor, while directing negative feedback to a private form.
Allows customers to record testimonials using their voice or video from any device without needing an app.
Offers various embeddable widgets like carousels, grids, and walls of love to showcase reviews on a business's website.
Provides a single link to collect reviews across more than 50 different online platforms.
Sends review requests and reminders to customers via email, SMS, or WhatsApp.
Captures feedback from unhappy customers privately to allow for resolution before a public negative review is posted.
Additional features
Uses an AI assistant to help draft replies to customer reviews.
Generates QR codes that customers can scan to leave a review.
Offers a white-label version for marketing agencies to manage reputation for their clients.
Captures reviews in any language and can translate them into English.
Creates social media banners from positive reviews.
Provides a single dashboard to monitor reviews from multiple platforms.
Pricing
Monthly plans
- 50 Lifetime Credits
- Voice to text Review Collection
- QR Code Review Collection
- SMS Review Requests
- Negative Feedback Manager
- Review Widgets
- 15 Days Email Support
- 400 Credits
- AI Review Responses
- Video Testimonials
- Premium Review Widgets with Unlimited Views
- 3 Days Email Support
- Custom Domain for Review Collection Page
- Branding Removal
- 1000 Credits
- WhatsApp Review Requests
- 2 Days Email Support
- Custom Email for Review Requests
- 2000 Credits
- Personalised Review Request in Video
- Scale Plan + Extras
- Priority support
- Custom review capture flows
- White-label branded experience
- Advanced reporting
- Team training
- Personalized review strategy
Custom plan with unlimited credits, priority support, and white-label options. Requires booking a demo.
Source: vendor pricing page →Countries & Languages
Interface languages
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About ReputeUp
ReputeUp is a review management software for local businesses. It helps collect customer reviews via voice, video, QR codes, and links, and displays them using widgets. It includes features to filter negative feedback and automate review requests.
ReputeUp Details
ReputeUp's In-App Market Place
Does ReputeUp have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 50 Lifetime Credits
- Voice to text Review Collection
- QR Code Review Collection
- SMS Review Requests
- Negative Feedback Manager
- Review Widgets
- 15 Days Email Support
- 400 Credits
- AI Review Responses
- Video Testimonials
- Premium Review Widgets with Unlimited Views
- 3 Days Email Support
- Custom Domain for Review Collection Page
- Branding Removal
- 1000 Credits
- WhatsApp Review Requests
- 2 Days Email Support
- Custom Email for Review Requests
- 2000 Credits
- Personalised Review Request in Video
- Scale Plan + Extras
- Priority support
- Custom review capture flows
- White-label branded experience
- Advanced reporting
- Team training
- Personalized review strategy
Custom plan with unlimited credits, priority support, and white-label options. Requires booking a demo.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Simplifies review collection with multiple methods including voice, video, and QR codes.
- Features a 'Review Funnel' to encourage positive public reviews while handling negative feedback privately.
- Offers a free forever plan, making it accessible for small businesses to get started.
- Provides a variety of embeddable widgets to showcase reviews on websites.
- Supports review collection from over 50 platforms.
- Advanced features like custom domains and white-labeling are reserved for higher-tier plans.
- The free plan has a very limited number of lifetime credits.
- WhatsApp review requests are not available on the free or lowest-tier monthly plan.
ReputeUp's Support Options
Email Address
help@reputeup.aiContact
+91 9741720350Community Forums
https://www.reddit.com/r/reputeupai/ReputeUp's Alternatives
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