About ResBook
ResBook is a booking management software from Tomahawk Technologies that supports hospitality businesses in managing reservations and bookings. It combines advanced reporting, an intuitive interface, and real-time availability so users can effectively track and manage room occupancy. The software also offers integrated payment processing and customer relationship management features to improve the booking use. Designed to cater to various accommodation providers, ResBook allows users to customize their booking engine and automate email confirmations, improving operational efficiency. Key capabilities: real-time availability integrated payment processing customer relationship management advanced reporting customizable booking engine Best for: hotel managers and owners that need to manage bookings and improve guest engagement.
ResBook is a cloud‑based reservation and property management system tailored to boutique accommodation providers and tourism operators across New Zealand, Australia, and the South Pacific. It centralises booking calendars, direct website reservations, and OTA channel management in a unified dashboard. With secure payment options and integrations with leading gateways and accounting tools, ResBook helps small to mid‑sized operators automate core tasks and minimise manual admin work. Its mobile‑friendly booking engine allows guests to book anytime, increasing direct bookings without commission fees. Customisable email templates and promotional tools add value for guest communication and revenue growth. While its language support focuses on English and some advanced hotel features may be limited compared with larger global PMS solutions, ResBook remains accessible and practical for growing hospitality businesses. Bundled tourism website and marketing services further strengthen its appeal for tourism‑centric brands looking to improve their online presence and conversion rates. Overall, ResBook is a solid, reliable solution for accommodation providers seeking streamlined booking and management tools.
Pros & Cons
- +Easy cloud-based reservation and room management with intuitive calendar interface
- +Direct booking engine increases commission-free reservations around the clock
- +Global OTA channel syncing reduces errors and double-booking risk
- +Custom branding and email templates improve guest experience and communication
- −Limited language support restricts usefulness outside English-speaking markets
- −Mobile experience can feel basic compared to the desktop interface
- −Some advanced reporting and automation features may be lacking for larger hotels
- −Setup complexity for unique accommodation types may require support hours
- −No formal in-app marketplace limits third-party extension possibilities
Features
Key features
- Property Management Calendar
- Unified view of all bookings, check-ins, and check-outs
- Online Booking Engine
- Mobile-friendly direct booking system
- Channel Management
- Syncs availability with OTAs to avoid double bookings
- Secure Payment Processing
- Supports Stripe, Windcave, PayPal, and other gateways
Additional features
- Inventory & Rate Management
- Adjust room rates and availability easily
- Booking Calendar
- Central dashboard for all reservations
- Guest Profile Management
- Store contact info and stay history
- Channel/OTA Integrations
- Connect with global travel platforms
- Upsell Extras
- Offer add-ons like breakfast or tours
- Custom Email Templates
- Automate confirmations and communications
- Promo Codes
- Create discounts to drive bookings
- Housekeeping Management
- Track cleaning and staff tasks
- Business Reporting
- Analytics and exportable reports
- Marketing & Tourism Websites
- Optional website services for accommodation providers
- Accounting Integrations
- Sync with Xero, MYOB, and others
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About ResBook
ResBook is a booking management software from Tomahawk Technologies that supports hospitality businesses in managing reservations and bookings. It combines advanced reporting, an intuitive interface, and real-time availability so users can effectively track and manage room occupancy. The software also offers integrated payment processing and customer relationship management features to improve the booking use. Designed to cater to various accommodation providers, ResBook allows users to customize their booking engine and automate email confirmations, improving operational efficiency. Key capabilities: real-time availability integrated payment processing customer relationship management advanced reporting customizable booking engine Best for: hotel managers and owners that need to manage bookings and improve guest engagement.
ResBook Details
ResBook's In-App Market Place
Does ResBook have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
AUD ($), NZD ($)
Pros & Cons
- Easy cloud-based reservation and room management with intuitive calendar interface
- Direct booking engine increases commission-free reservations around the clock
- Global OTA channel syncing reduces errors and double-booking risk
- Custom branding and email templates improve guest experience and communication
- Limited language support restricts usefulness outside English-speaking markets
- Mobile experience can feel basic compared to the desktop interface
- Some advanced reporting and automation features may be lacking for larger hotels
- Setup complexity for unique accommodation types may require support hours
- No formal in-app marketplace limits third-party extension possibilities
ResBook's Support Options
Email Address
support@tomahawk.co.nzContact
+64 3 443 2338Documentation
https://www.tomahawk.co.nz/documentation/Community Forums
https://www.tomahawk.co.nz/community-forum/ResBook's Alternatives
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