About Resgrid
Resgrid is a communication software/platform from Resgrid that supports emergency service management. It provides features such as real-time messaging, scheduling, and resource tracking so organizations can efficiently coordinate their operations. Resgrid enables users to manage incidents, assign tasks, and communicate effectively during emergencies. The platform is designed for use by fire departments, EMS, and other emergency organizations to improve response times and incident management. Key capabilities: real-time messaging scheduling resource tracking incident management task assignment Best for: emergency response organizations that need reliable communication and coordination tools.
Resgrid is a unified, open-source Logistics, Communication, & Management (LCM) system tailored for first responders and emergency organizations. Developed over a decade, it integrates CAD, messaging, shift management, and real-time tracking of personnel and equipment. The platform's robustness is evidenced by its 99%+ uptime and continuous updates, ensuring a reliable service for critical operations and serving as either a standalone solution or a supplement to existing CAD systems. The software offers highly flexible deployment, available either as a cloud-based SaaS offering with zero installation, or as a fully configurable, self-hosted open-source solution, often managed via Docker. It provides dedicated mobile applications for iOS and Android, focusing on tailored user experiences for roles like responders and dispatchers, alongside a robust API for seamless external system integration. Pricing is transparently based on Entities (Users & Units), featuring a generous, perpetual free plan for up to 10 entities and no long-term contracts. A key feature is the Push-To-Talk (PTT) Addon, which provides two-way IP voice communication for mission-critical needs.
Pros & Cons
- +Comprehensive all-in-one platform combining dispatching, messaging, tracking, reporting, and scheduling.
- +Open-source code allows customization and integration with existing systems via API and Webhooks.
- +Self-service model enables users to get started immediately without contracts or implementation fees.
- +Frequent updates provide new features and bug fixes at no extra cost.
- +Real-time communication tools keep teams informed and connected during operations.
- −Advanced customization may require technical expertise and developer resources.
- −Limited official community support or forums for troubleshooting.
- −No in-app marketplace for add-ons or third-party extensions.
- −Public-facing mobile applications may be limited compared to internal apps.
- −Some features may be complex for small teams to configure initially.
Features
Key features
- Dispatching
- Customizable dispatching system for various missions.
- Messaging
- Integrated voice and real-time chat system.
- Shifts
- Manage shifts, schedules, time tracking, and attendance.
- Calendar
- Handle events, training sessions, and more.
- Reporting
- Add logs, documents, and reports to incidents.
- Tracking
- Real-time tracking of personnel and equipment.
- Self-Service
- No contracts or implementation fees; sign up and start immediately.
- Frequent Updates
- Regular updates with new features and fixes at no extra cost.
- Open Source
- All code is open source and available on GitHub.
- Integration
- Robust API and Webhook system for system integration.
Additional features
- Dispatching
- Flexible dispatch management for personnel and units.
- Messaging
- Integrated chat, voice communication, and notifications.
- Shifts
- Time tracking, scheduling, and shift swaps.
- Calendar
- Event, training, and attendance management.
- Reporting
- Logs, documents, and incident reports.
- Tracking
- Real-time monitoring of staff, equipment, and certifications.
- Open Source
- Full code available on GitHub for modification and integration.
- Frequent Updates
- Regular release of new features and improvements.
- API & Webhooks
- Integrate Resgrid with other software and systems.
- Multi-Apps
- Separate apps for personnel, units, dispatchers, stations, and the public.
- Self-Service
- No implementation fees or waiting for onboarding.
- Flexible Deployment
- Cloud-based or on-premise options.
- Robust Security
- Secure handling of sensitive data and personnel info.
- Documentation
- Extensive knowledge base for self-guided learning and support.
Pricing
Monthly plans
Push-To-Talk Addon
USD 35
Countries & Languages
Available in
Interface languages
Billing currencies
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About Resgrid
Resgrid is a communication software/platform from Resgrid that supports emergency service management. It provides features such as real-time messaging, scheduling, and resource tracking so organizations can efficiently coordinate their operations. Resgrid enables users to manage incidents, assign tasks, and communicate effectively during emergencies. The platform is designed for use by fire departments, EMS, and other emergency organizations to improve response times and incident management. Key capabilities: real-time messaging scheduling resource tracking incident management task assignment Best for: emergency response organizations that need reliable communication and coordination tools.
Resgrid Details
Resgrid's In-App Market Place
Does Resgrid have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Push-To-Talk Addon
USD 35
Accepted Payment Currencies
USD ($)
Pros & Cons
- Comprehensive all-in-one platform combining dispatching, messaging, tracking, reporting, and scheduling.
- Open-source code allows customization and integration with existing systems via API and Webhooks.
- Self-service model enables users to get started immediately without contracts or implementation fees.
- Frequent updates provide new features and bug fixes at no extra cost.
- Real-time communication tools keep teams informed and connected during operations.
- Advanced customization may require technical expertise and developer resources.
- Limited official community support or forums for troubleshooting.
- No in-app marketplace for add-ons or third-party extensions.
- Public-facing mobile applications may be limited compared to internal apps.
- Some features may be complex for small teams to configure initially.
Resgrid's Support Options
Resgrid's Alternatives
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