About Responsly
Responsly is a performance management platform from Responsly that provides tools for tracking and improving employee engagement. It includes features for feedback collection, performance reviews, and goal setting so organizations can better understand and improve employee satisfaction. The platform supports real-time feedback, customizable surveys, and analytics dashboards to help companies gain insights into their workforce dynamics. Responsly is designed for organizations looking to foster a culture of continuous improvement and engagement. Key capabilities: feedback collection performance reviews goal setting analytics dashboards customizable surveys Best for: HR professionals and managers that need to monitor and improve employee engagement and performance.
Responsly is a versatile survey software designed to help businesses collect valuable feedback from customers, employees, and stakeholders. The platform allows users to create customized surveys for various purposes, including customer satisfaction, market research, employee engagement, and product feedback. Responsly offers a range of survey templates, making it easy to create professional surveys in minutes. Users can also design surveys from scratch using its intuitive drag-and-drop editor, adding question types such as multiple choice, rating scales, and open text fields. The software provides real-time reporting, enabling businesses to analyze survey responses and generate actionable insights. Responsly’s advanced features include automated follow-ups, sentiment analysis, and integrations with other business tools, ensuring a seamless feedback collection process. Whether for small businesses or large enterprises, Responsly helps organizations gain a deeper understanding of their audience, make informed decisions, and improve customer or employee experiences through data-driven feedback. The user interface of Responsly is designed with simplicity and efficiency in mind. The platform features a clean and modern layout, making navigation intuitive for users of all experience levels.
Pros & Cons
- +1. The platform is highly intuitive and easy to use, making survey setup simple.
- +2. Its design is aesthetically pleasing with a clean user interface.
- +3. Support is very helpful and responsive.
- +4. The drag-and-drop feature simplifies custom form and survey development.
- −1. Some features are currently missing, but the platform is actively developing.
- −2. Third-party integrations are sometimes necessary for certain CRM or marketing automation platforms.
Features
Key features
- 1. AI Survey Generator
- This feature leverages artificial intelligence to help users quickly and efficiently create surveys. It suggests questions and formats, streamlining the survey creation process.
- 2. Experience Management Platform (Customer Heaven, Office Harmony, Product Hero)
- This is a core and unique offering, providing a unified platform to manage customer, employee, and product experiences. It allows businesses to gather insights across these critical areas in one place.
- 3. Diverse Survey Distribution Channels
- The software offers a wide array of options to reach respondents, including email, website embeds/widgets, direct links, in-app, WhatsApp, and SMS surveys. This flexibility ensures high response rates across various touchpoints.
- 4. Comprehensive Experience Metrics Tracking
- Beyond just surveys, the platform allows for the measurement of key metrics like CSAT, CES, NPS, NSS (Customer Heaven), employee satisfaction/loyalty/happiness (Office Harmony), and PMF (Product Hero). This provides a holistic view of satisfaction and loyalty.
- 5. Enterprise-Grade Security & Compliance
- The platform emphasizes robust security measures, including GDPR and CCPA compliance, SSL & 2-Factor Authentication, and SSO. This ensures data protection and regulatory adherence for businesses.
Additional features
- 1. AI Survey Generator
- Utilizes artificial intelligence to assist in the creation of surveys, simplifying the process.
- 2. Customer Heaven (Customer Experience Platform)
- Focuses on building the best customer experience by measuring CSAT, CES, NPS, and NSS.
- 3. Office Harmony (Employee Experience Platform)
- Aims to streamline HR processes and enhance employee experience by analyzing satisfaction, loyalty, and happiness, and enabling 360-degree reviews.
- 4. Product Hero (Product Experience Platform)
- Helps build better products by understanding users and enabling feedback surveys on websites, mobile apps, and emails.
- 5. Survey Maker/Builder
- A core tool for creating various types of surveys.
- 6. Feedback and Research (Application)
- Gathers insights for businesses through feedback and research functionalities.
- 7. Form Builder
- Allows users to create forms for sign-ups, orders, and other data collection needs.
- 8. Quiz Maker
- Enables the creation of quizzes for trivia and product matching purposes.
- 9. Test Maker
- Designed for verifying knowledge through tests.
- 10. Poll Maker
- Facilitates the creation of polls for quick opinion gathering.
- 11. E-mail Surveys
- Allows for the creation and distribution of transactional and recurring surveys via email.
- 12. Website Feedback Surveys
- Enables adding surveys to websites through embed codes or widgets.
- 13. Direct Link Surveys
- Provides a shareable link for surveys that can be distributed anywhere.
- 14. In-App Surveys
- Integrates surveys directly into web and mobile applications.
- 15. WhatsApp Surveys
- Offers a cost-effective and responsive method for survey distribution via WhatsApp.
Pricing
Monthly plans
Essential
USD 49
Professional
USD 79
Countries & Languages
Interface languages
Billing currencies
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About Responsly
Responsly is a performance management platform from Responsly that provides tools for tracking and improving employee engagement. It includes features for feedback collection, performance reviews, and goal setting so organizations can better understand and improve employee satisfaction. The platform supports real-time feedback, customizable surveys, and analytics dashboards to help companies gain insights into their workforce dynamics. Responsly is designed for organizations looking to foster a culture of continuous improvement and engagement. Key capabilities: feedback collection performance reviews goal setting analytics dashboards customizable surveys Best for: HR professionals and managers that need to monitor and improve employee engagement and performance.
Responsly Details
Responsly's In-App Market Place
Does Responsly have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Essential
USD 49
Professional
USD 79
Accepted Payment Currencies
USD ($)
Pros & Cons
- 1. The platform is highly intuitive and easy to use, making survey setup simple.
- 2. Its design is aesthetically pleasing with a clean user interface.
- 3. Support is very helpful and responsive.
- 4. The drag-and-drop feature simplifies custom form and survey development.
- 1. Some features are currently missing, but the platform is actively developing.
- 2. Third-party integrations are sometimes necessary for certain CRM or marketing automation platforms.
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