ResRequest

ResRequest™ is a cloud-enabled business management platform purpose-built for boutique safari lodges, remote resorts, and independent hotels. Designed with the realities of off-the-grid hospitality in mind, it combines Central Reservations, Property Management, CRM, Financial Management, and Business Analysis into a single, cohesive system. A standout strength of ResRequest is that it is accessible online while not being solely dependent on continuous internet connectivity—an essential advantage for properties in remote locations. At its core, ResRequest Enterprise is made up of six tightly integrated modules that cover the full operational lifecycle: managing reservations and availability, handling channels and agents, tracking guest relationships, overseeing finances, and generating actionable business insights through reporting. To extend distribution reach, ResConnect links properties directly with tour operators, travel agents, and OTAs, enabling real-time access to inventory and rates. The inclusion of the ResNova booking widget further empowers properties to drive direct bookings by displaying live availability on their own websites. From a service perspective, ResRequest distinguishes itself with strong implementation and ongoing support.