Results logo

Results

by Results Software · Since 2002
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorResults Software
Year launched2002
StatusActive
LocationUnited States
Countries servedGlobal
Languages10
Integrations7+
Free tier
Free trial
Contact sales

About Results

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1. Results CRM is a dynamic, all-in-one software solution tailored specifically for service-based businesses. It distinguishes itself from traditional CRM platforms by combining core customer relationship management functionalities with project management, service order management, and financial features, providing a comprehensive operational framework. By integrating these functions, Results enables businesses to maintain a 360-degree view of customer relationships, streamline operations, and improve overall efficiency. This makes it particularly appealing to industries that rely on both customer engagement and precise project or service execution. Results CRM emphasizes a user-friendly interface to ensure accessibility for businesses of varying technical expertise. While specific details about its design and layout remain limited, the platform is reportedly easy to navigate, focusing on reducing the learning curve for users. Clear navigation, intuitive organization, and logical workflows are likely key design principles, helping users access essential tools like contact management, sales tracking, and project scheduling without confusion. This attention to ease of use can be crucial for service businesses aiming to quickly onboard employees and maintain productivity.

Pros & Cons

What users like
  • +Easy workflow: ResultsCRM enhances efficiency and profitability through a well-designed workflow.
  • +Quick and easy training: New users are trained swiftly, thanks to effective online training modules.
  • +Robust tracking: Allows comprehensive tracking of customer and staff activity, leading to increased efficiencies across the business.
What users flag
  • Lag and bugs: Some lag when completing multiple tasks and issues with newer features.
  • Lacks pipeline and sales predictions: New manager found it lacking in pipeline and sales forecasting capabilities, leading to a switch to Pipe Drive.
  • Unclean QB synchronization: Issues with QuickBooks synchronization, causing problems during use and implementation.

Features

Key features

CRM Core
Contact management, lead tracking, customer relationship management, sales pipeline management (potential).
Project Management
Project creation and management, task management, resource allocation (potential), project scheduling, and tracking.
Service Order Management
Service order creation, scheduling, dispatch, and tracking.
Billing and Invoicing
Invoice generation, payment processing, and financial reporting.
Accounting Integration
Seamless integration with QuickBooks Desktop and QuickBooks Online.
Reporting and Analytics
Customizable reports on sales, customer activity, project performance, and other key metrics (potential).
Mobile Access
Mobile-first design enables access to data and functionalities on mobile devices.
Communication Tools
Integration with email, SMS/Text, and potentially other communication channels.
Document Management
Secure storage and retrieval of customer documents and project files.

Additional features

CRM Core
Contact management, lead tracking, customer relationship management, sales pipeline management (potential).
Project Management
Project creation and management, task management, resource allocation (potential), project scheduling, and tracking.
Service Order Management
Service order creation, scheduling, dispatch, and tracking.
Billing and Invoicing
Invoice generation, payment processing, and financial reporting.
Accounting Integration
Seamless integration with QuickBooks Desktop and QuickBooks Online.
Reporting and Analytics
Customizable reports on sales, customer activity, project performance, and other key metrics (potential).
Mobile Access
Mobile-first design enables access to data and functionalities on mobile devices.
Communication Tools
Integration with email, SMS/Text, and potentially other communication channels.
Document Management
Secure storage and retrieval of customer documents and project files.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Results CRM

USD 39

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapanese.

Billing currencies

🇺🇸USD

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