About Retainly
Retainly is a customer retention software from Newage that helps businesses retain their customers through targeted engagement strategies. It provides features such as customer segmentation, behavior tracking, and automated messaging to improve customer loyalty and satisfaction. By utilizing these capabilities, businesses can tailor their communications and offers to meet the specific needs of different customer groups. Retainly also allows users to analyze retention metrics to better understand customer behavior and retention trends. Key capabilities: customer segmentation behavior tracking automated messaging retention analytics campaign management Best for: businesses and marketers that need to improve customer retention and engagement strategies.
Retainly is a robust marketing automation tool by Newage, designed for businesses of all sizes to improve customer engagement through multiple communication channels such as email, SMS, and web push. The software is intuitive and built to help businesses easily create campaigns, manage workflows, and track customer interactions. Retainly’s packages cater to different needs: the **Start** plan is ideal for small teams, while **Growing** and **Professional** plans are geared towards larger companies seeking more comprehensive engagement tools, unlimited workflows, and user capabilities. Each plan offers tiered access to templates, workflows, and workspaces, with features such as web tracking, CSV imports, and automated workflows. While the **Start** package limits templates and users, it still provides access to powerful tools like segmentation and personalized communication. The **Growing** and **Professional** packages offer unlimited users and integrations, making them more suitable for growing businesses with complex marketing needs. Integrations are a strong feature of Retainly, allowing seamless connections with email, SMS, and web push providers. The tool also includes webhook support and mobile SDKs for mobile push notifications.
Pros & Cons
- +User-friendly interface, making it easy to create and manage campaigns.
- +Multi-channel engagement through email, SMS, and web push notifications.
- +Strong customer segmentation and personalized communication features.
- +Scalable for businesses of different sizes, with various plans.
- +Powerful integration options with email and SMS providers.
- +Automation workflows to reduce manual tasks.
- +Advanced analytics for performance tracking and funnel insights
- −Limited features in the lower-tier plan.
- −Lacks full transparency on pricing.
- −Newer platform with less market exposure.
- −Some features like mobile push notifications are still under development
Features
Key features
- Multi-channel engagement
- Automates email, SMS, and push notifications.
- Customer retention focus
- Built to increase customer return rates by automating personalized communication.
- Easy campaign execution
- Intuitive interface designed to help businesses create impactful campaigns without complexity
Additional features
- Email Marketing
- Automates email campaigns.
- SMS Notifications
- Sends personalized SMS to customers.
- Push Notifications
- Delivers targeted push messages.
- Analytics & Reporting
- Offers real-time data insights for campaigns.
- Personalization Tools
- Customizes messages based on customer behavior.
- Automation Workflows
- Enables multi-step automated processes.
- A/B Testing
- Optimizes campaign performance.
- Audience Segmentation
- Creates specific customer groups for targeting
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Retainly
Retainly is a customer retention software from Newage that helps businesses retain their customers through targeted engagement strategies. It provides features such as customer segmentation, behavior tracking, and automated messaging to improve customer loyalty and satisfaction. By utilizing these capabilities, businesses can tailor their communications and offers to meet the specific needs of different customer groups. Retainly also allows users to analyze retention metrics to better understand customer behavior and retention trends. Key capabilities: customer segmentation behavior tracking automated messaging retention analytics campaign management Best for: businesses and marketers that need to improve customer retention and engagement strategies.
Retainly Details
Retainly's In-App Market Place
Does Retainly have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Chf (Fr), Nzd (NZ$), Sgd (S$), Hkd (HK$)
Pros & Cons
- User-friendly interface, making it easy to create and manage campaigns.
- Multi-channel engagement through email, SMS, and web push notifications.
- Strong customer segmentation and personalized communication features.
- Scalable for businesses of different sizes, with various plans.
- Powerful integration options with email and SMS providers.
- Automation workflows to reduce manual tasks.
- Advanced analytics for performance tracking and funnel insights
- Limited features in the lower-tier plan.
- Lacks full transparency on pricing.
- Newer platform with less market exposure.
- Some features like mobile push notifications are still under development
Retainly's Support Options
Email Address
support@retainly.appContact
+48 452 345 512Documentation
https://retainly.app/docs/Chatbot
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