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Retention Science (ReSci)

by Retention Science
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ActiveAvailable globallyCloud
Quick facts
VendorRetention Science
Year launched
StatusActive
Location2601 Ocean Park Blvd. Ste 104 Santa Monica, CA 90405, US
Countries servedGlobal
Languages10
Integrations20+
Free tier
Free trial
Contact salesYES

About Retention Science (ReSci)

Retention Science (ReSci) is an A.I.-driven email and SMS ecommerce platform from Retention Science that focuses on email marketing automation. It provides features such as automated email campaigns, SMS marketing, and advanced data reporting so businesses can effectively increase their online sales. The platform consolidates data in one place, enabling smarter segmentation backed by artificial intelligence to better target customers. With its rich data reporting, users can analyze campaign performance and make informed decisions. Key capabilities: email campaign automation SMS marketing data integration advanced segmentation performance analytics Best for: ecommerce businesses that need to improve customer engagement and drive online sales.

Retention Science (ReSci) is a cutting-edge AI-powered marketing automation platform crafted specifically for ecommerce businesses looking to maximize sales and customer lifetime value. It consolidates all customer data into a unified Customer Data Platform (CDP), enabling marketers to create highly personalized, lifecycle-focused marketing campaigns that predict customer actions such as churn, next purchase, and engagement likelihood. The platform seamlessly integrates with leading ecommerce platforms like Shopify and Salesforce, ensuring real-time data synchronization and a comprehensive view of each customer. One of ReSci’s key strengths is its ability to automate the entire customer lifecycle process, including onboarding, cart abandonment recovery, re-engagement, and loyalty programs. Its AI engine predicts the most effective subject lines, content, sending times, and product recommendations, significantly increasing email engagement rates and conversions. The platform also supports SMS marketing to complement email efforts, ensuring multi-channel communication that meets customers where they are most active. The platform’s intuitive drag-and-drop workflow editor allows marketing teams, even those without technical expertise, to easily design, customize, and optimize automation sequences.

Pros & Cons

What users like
  • +Effective AI-driven email automation and segmentation (Cortex)
  • +Reduces manual effort in email testing and targeting
  • +Robust, easy-to-use reporting dashboard
  • +Excellent, hands-on customer support and account management
  • +Regular platform updates and new feature releases
  • +Helpful for small to mid-sized teams with lean resources
  • +Automated testing and optimization of email templates
What users flag
  • Interface can be unintuitive or have a learning curve
  • Limited email design capabilities, especially for dark mode

Features

Key features

Unified Customer Data Platform
Centralizes all customer data for smarter segmentation.
A.I.-Driven Personalization
AI predicts customer behavior and tailors campaigns accordingly.
Automated Lifecycle Campaigns
Automates onboarding, cart abandonment, re-engagement, and loyalty campaigns.
Rich Data Analytics
Provides detailed insights into campaigns, customer behaviors, and revenue impact.
Multi-Channel Marketing
Combines email and SMS for seamless messaging.
Predictive Customer Insights
Predicts churn, next purchase, and customer lifetime value.
Template & Workflow Flexibility
Drag-and-drop editor for custom workflows, with AI-optimized automation.

Additional features

Customer Data Syncing
Integrates with ecommerce platforms and consolidates data.
Predictive Analytics
Uses AI to score customer lifetime value and predict future actions.
Campaign Automation
Creates targeted, automated email and SMS flows.
Data Visualization
Visual dashboards for analysis and decision-making.
Revenue Tracking
Measures campaign impact on sales and conversion rates.
Behavioral Segmentation
Segments customers based on predicted actions.
Dynamic Content Personalization
Customizes messaging for individual customers.
Cross-Channel Engagement
Combines email and SMS marketing campaigns.
Detailed Reports
In-depth analytics on performance and ROI.
Workflow Management
Easy creation and editing of automation sequences.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
13
Billing currencies

Interface languages

EnglishFrenchGermanItalianSpanishPortugueseDutchJapaneseChineseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇷🇺RUB🇰🇷KRW🇹🇷TRY

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