About Retentional
Retentional is a Customer Success planning software from Retentional that supports high-touch teams in creating strategic success plans. It combines OKR-driven success plans, collaborative design with customer success leaders, and a three-step planning process so teams can effectively secure their bottom line revenue. Retentional focuses on providing clear frameworks for goal alignment and accountability, helping teams track their progress and adapt strategies as needed. The platform offers features that enable easy sharing of plans, progress tracking, and performance assessments for improved team collaboration. Key capabilities: OKR-driven planning Collaborative design Three-step process Progress tracking Performance assessments Best for: Customer Success teams that need structured planning and alignment for revenue retention.
Retentional Details
Retentional's In-App Market Place
Does Retentional have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (CN¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹)
Pros & Cons
- Provides a clear framework for creating and managing customer success plans.
- AI assistance streamlines content creation and goal suggestions.
- Integrates OKRs for focused and measurable goal achievement.
- Designed to handle a large number of accounts effectively.
- Enables seamless sharing and joint tracking with customers.
- The free plan has a cap on the number of OKRs.
- The free plan offers only fundamental analytics.
- The Pro Plan incurs a per-user monthly fee.
- Users might become too dependent on AI suggestions without critical thinking.