Retriever Social Media Management
About Retriever Social Media Management
A social media management toolkit for businesses, primarily in the Nordic region. It provides tools to publish content, manage customer dialogues across channels, and measure social media performance with analytics and reporting.
Retriever Social Media Management is a suite of tools from the Nordic media intelligence company, Retriever. It is designed to help businesses manage their social media presence through three core modules: Publish, Engage, and Measure. The 'Publish' tool allows for content creation, scheduling, and posting across various platforms. 'Engage' provides a unified inbox to manage all customer interactions, including comments and messages, streamlining dialogue and customer service. 'Measure' offers analytics to track performance, compare against competitors, and generate reports to optimize strategy. The platform is aimed at marketing and communication teams. Pricing is not publicly available and requires contacting the company for a demo. Support is offered through regional offices in the Nordics.
Pros & Cons
- Provides a comprehensive toolkit with publishing, engagement, and analytics in one suite.
- Offers a unified inbox to manage customer dialogues across all social channels.
- Includes features for team collaboration, such as message delegation and approval workflows.
- Allows for performance measurement and comparison against competitors.
- Pricing is not publicly available and requires a demo or sales contact.
- The platform is primarily targeted at organizations and professional communication teams rather than casual social media users.
- The broad combination of publishing, engagement, and measurement tools may require onboarding and training.
- Some functionality depends on the social networks supported by Retriever's integrations.
- The platform may be more comprehensive than necessary for smaller teams that only require basic scheduling.
Features
Key features
Create, plan, schedule, and publish content across multiple social media channels from a single platform.
Manage messages, comments, and mentions from all social channels in a unified inbox to streamline customer service and dialogue.
Track social media performance, compare results with competitors, and generate reports to gain insights and optimize content strategy.
Consolidates tools for publishing, engagement, and analytics into a single solution to manage social media presence.
Features for delegating messages, sending content for approval, and tracking team performance to improve workflow.
Additional features
Structure and organize posts by adding tags for better tracking and analysis.
Store and reuse answers to frequently asked questions to improve response times.
Access the full history of conversations with customers and followers for context.
Compare your content performance against competitors to identify opportunities.
Get an overview of follower reactions and sentiment towards your content.
Set and monitor response time targets for your team to ensure timely customer service.
Pricing
Countries & Languages
Interface languages
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About Retriever Social Media Management
A social media management toolkit for businesses, primarily in the Nordic region. It provides tools to publish content, manage customer dialogues across channels, and measure social media performance with analytics and reporting.
Retriever Social Media Management Details
Retriever Social Media Management's In-App Market Place
Does Retriever Social Media Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Provides a comprehensive toolkit with publishing, engagement, and analytics in one suite.
- Offers a unified inbox to manage customer dialogues across all social channels.
- Includes features for team collaboration, such as message delegation and approval workflows.
- Allows for performance measurement and comparison against competitors.
- Pricing is not publicly available and requires a demo or sales contact.
- The platform is primarily targeted at organizations and professional communication teams rather than casual social media users.
- The broad combination of publishing, engagement, and measurement tools may require onboarding and training.
- Some functionality depends on the social networks supported by Retriever's integrations.
- The platform may be more comprehensive than necessary for smaller teams that only require basic scheduling.
Retriever Social Media Management's Support Options
Email Address
[email protected]Contact
+46 8 546 121 00Retriever Social Media Management's Alternatives
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myRosys is a social media management platform that uses AI to help businesses increase their…
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