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Revetize

by Revetize, Inc. · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorRevetize, Inc.
Year launched2017
StatusActive
LocationRevetize, Inc. 2907 Rolling Hills Lane Naples, FL 34120
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About Revetize

Revetize is a marketing software from Revetize, Inc. designed for customer engagement and retention. It offers automated review requests, targeted email campaigns, and a centralized dashboard to help businesses connect with their customers effectively. This platform allows users to build a strong online reputation, foster customer loyalty, and drive repeat business. Revetize supports small to medium-sized businesses looking to improve their customer interactions and manage their online presence efficiently. Key capabilities: automated review requests targeted email campaigns centralized dashboard customer engagement tracking online reputation management Best for: businesses that need to boost customer satisfaction and drive repeat interactions.

Revetize is a comprehensive platform designed to streamline customer feedback and reputation management, tailored for businesses seeking to enhance their online presence and customer engagement. Since its launch in 2016, Revetize has positioned itself as a key player in the reputation management space, particularly suited for industries such as retail, hospitality, healthcare, automotive, and professional services. The platform excels in its core functionalities, providing a robust suite of tools that enable businesses to efficiently collect and manage customer feedback. One of its standout features is its automated review request system, which simplifies the process of soliciting reviews from customers. By automating this process, Revetize helps businesses consistently gather valuable feedback without manual intervention, thereby increasing the volume of reviews and improving online visibility. The platform's ability to monitor and manage reviews across multiple online platforms is another significant advantage. This feature ensures that businesses can keep track of their reputation in real-time, respond to customer reviews promptly, and address any negative feedback before it escalates.

Pros & Cons

What users like
  • +1. Comprehensive tools for managing customer feedback and reputation.
  • +2. Automated review requests streamline the review collection process.
  • +3. Detailed analytics and reporting for insights into customer satisfaction.
  • +4. Multi-channel communication options enhance customer engagement.
  • +5. Integration with CRM systems improves data synchronization.
What users flag
  • 1. Pricing details can be opaque, requiring direct contact for specifics.
  • 2. Language support is limited primarily to English.
  • 3. May have a learning curve for users unfamiliar with reputation management tools.
  • 4. The absence of an in-app marketplace limits access to additional features.
  • 5. Integration options might be limited based on specific business needs.

Features

Key features

• Customer Feedback Collection
Allows businesses to gather feedback from customers via surveys, forms, and review requests.
• Reputation Management
Helps businesses manage and improve their online reputation by soliciting and responding to reviews.
• Automated Review Requests
Sends automated requests for reviews to customers to boost review volume and visibility.
• Analytics and Reporting
Provides detailed analytics and reports to track feedback trends, customer satisfaction, and overall reputation.
• Multi-Channel Communication
Supports communication across various channels including email, SMS, and social media.

Additional features

• Review Monitoring
Monitors online reviews across multiple platforms and provides notifications.
• Customer Engagement Tools
Includes tools for engaging with customers and responding to their feedback.
• Integration with CRM Systems
Integrates with popular CRM systems to sync customer data and feedback.
• Customizable Surveys
Allows customization of feedback surveys to match business needs.
• Data Export
Provides options to export feedback and reports for further analysis or integration with other systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇮🇩IDR🇸🇬SGD🇳🇿NZD🇨🇳CNY🇭🇰HKD🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL

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