About Review Circle
Review Circle is a review management and marketing platform designed to help businesses increase their online reviews and improve their reputation. It automates review collection, showcases positive reviews, and helps manage negative feedback.
Review Circle is a comprehensive review management and marketing platform for local businesses aiming to enhance their online reputation. The software automates the process of collecting customer reviews via email and SMS, including automatic follow-ups. Key features include a widget for showcasing positive reviews on a company's website, a system to shield brands from negative public reviews by redirecting unhappy customers to a private feedback form, and an AI-powered engine for automatically responding to all reviews. It also helps expand social media presence by auto-generating posts from positive feedback. The platform offers integrations with services like Square, Uber Eats, and DoorDash. Pricing includes a free-forever tier and paid plans with more advanced features and unlimited invitations.
Pros & Cons
- Offers a free-forever plan for businesses to get started.
- Automates the entire review collection process via email and SMS.
- Includes a feature to shield brands from public negative reviews.
- Uses AI to automatically respond to customer reviews, saving time.
- Integrates with payment and delivery platforms like Square and DoorDash.
- The free plan is limited to 5 email and 5 SMS invitations per month.
- Advanced features like social media automation are only available on paid plans.
- The official documentation page returned a 404 error during review.
Features
Key features
Automatically sends review requests to customers via email and SMS, with follow-ups to increase response rates.
Detects negative ratings and redirects users to an internal feedback form to capture feedback privately and protect public ratings.
Embeds widgets on your website to display the best 4+ star reviews, building trust with prospective customers.
Uses an AI engine to automatically reply to every customer review, positive or negative, to improve engagement and Google ranking.
Automatically creates and schedules social media posts showcasing the best customer reviews to expand social presence.
Additional features
Send review requests to your entire customer base in a single click to quickly ramp up your review count.
Integrates with business workflows by automatically sending review requests when an invoice email is sent.
Provides tools and response templates to help businesses address and potentially reverse 1-star reviews.
Connects with Square to automatically send review invitations after each transaction.
Allows customers to scan a QR code to leave a review, simplifying the process.
Automatically sends review invitations after orders on supported food delivery platforms.
Pricing
Monthly plans
- Email invitations (5 invites a month)
- SMS invitations (5 invites a month)
- Automatic review follow-ups
- Bulk review requests
- Square integration
- Shield negative reviews
- AI-powered responses (5 responses a month)
- Showcase reviews on your websites
- Rectify negative reviews
- Unlimited email/sms invites
- Integrate review requests into your existing workflows
- Integrate with Uber Eats and DoorDash
- AI-power responses (unlimited)
- Automatic showcase of the best reviews on Facebook and Instagram
- Premium support
Price is per business/month.
Source: vendor pricing page →- Includes Pro features
- Grow your social channels
- Automate social posts
- White-label product with your own brandings
- Significantly lower pricing to help you grow
- Custom integrations to fit in your workflows
- Dedicated success manager
Contact sales for pricing.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Review Circle
Review Circle is a review management and marketing platform designed to help businesses increase their online reviews and improve their reputation. It automates review collection, showcases positive reviews, and helps manage negative feedback.
Review Circle Details
Review Circle's In-App Market Place
Does Review Circle have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Email invitations (5 invites a month)
- SMS invitations (5 invites a month)
- Automatic review follow-ups
- Bulk review requests
- Square integration
- Shield negative reviews
- AI-powered responses (5 responses a month)
- Showcase reviews on your websites
- Rectify negative reviews
- Unlimited email/sms invites
- Integrate review requests into your existing workflows
- Integrate with Uber Eats and DoorDash
- AI-power responses (unlimited)
- Automatic showcase of the best reviews on Facebook and Instagram
- Premium support
Price is per business/month.
Source: vendor pricing page →- Includes Pro features
- Grow your social channels
- Automate social posts
- White-label product with your own brandings
- Significantly lower pricing to help you grow
- Custom integrations to fit in your workflows
- Dedicated success manager
Contact sales for pricing.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Offers a free-forever plan for businesses to get started.
- Automates the entire review collection process via email and SMS.
- Includes a feature to shield brands from public negative reviews.
- Uses AI to automatically respond to customer reviews, saving time.
- Integrates with payment and delivery platforms like Square and DoorDash.
- The free plan is limited to 5 email and 5 SMS invitations per month.
- Advanced features like social media automation are only available on paid plans.
- The official documentation page returned a 404 error during review.
Review Circle's Support Options
Email Address
team@reviewcircle.comDocumentation
https://docs.reviewcircle.com/Review Circle's Alternatives
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X (Twitter)
X is a social media platform from X Corp. that facilitates real-time communication and content…
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Widebot is a chatbot software from Widebot designed for automating customer communication. It includes features…