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ReviewBank

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Software Status:Active

About ReviewBank

ReviewBank is a review management software from ReviewBank - SAS that facilitates the collection and analysis of customer feedback. It provides tools for gathering reviews, monitoring online reputation, and responding to customer comments so businesses can manage their public image effectively. ReviewBank supports integration with various platforms, customizable review requests, and real-time analytics to track performance metrics. Users can also access sentiment analysis to better understand customer perceptions. Key capabilities: review collection reputation monitoring response management analytics dashboard sentiment analysis Best for: businesses that need to manage customer feedback and improve their online reputation.

ReviewBank Details

Vendor
ReviewBank - SAS
Year Launched
Location
ReviewBank HQ 123 Main Street San Francisco, CA 94105
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian, Arabic, Hindi, Turkish, Polish, Swedish, Norwegian, Danish, Finnish, Greek, Hungarian, Czech, Slovak, Romanian, Bulgarian, Ukrainian, Vietnamese, Thai, Malay.
Users
Manager, Marketer, Customer Support Representative, Analyst
Industries Served
Healthcare, Retail, Hospitality, Education
Tags
Customer Experience, Reviews, Reputation Management, Business Insights, Sentiment Analysis, Customer Feedback, Online Reputation, Brand Management, Data Analysis

ReviewBank's In-App Market Place

Does ReviewBank have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

4

Mini Apps

1. ReviewBank - Google Reviews: Easily integrate and display Google reviews on your website to enhance your online reputation.

2. ReviewBank - Facebook Reviews: Collect and showcase Facebook reviews to build trust with your customers.

3. ReviewBank - Yelp Reviews: Import and showcase Yelp reviews to provide social proof of your business's credibility.

4. ReviewBank - Instagram Reviews: Display customer reviews from Instagram to engage with your audience and increase brand loyalty.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (¥), CHF (CHF), HKD (HK$), INR (₹), SGD (S$), NZD (NZ$), MXN (Mex$), SEK (kr), RUB (₽), ZAR (R), NOK (kr), BRL (R$), TRY (₺)

Pros & Cons

  • Helps businesses gather and analyze customer reviews from various platforms in one place
  • Provides insights into customer sentiment and feedback trends
  • Helps businesses identify areas for improvement based on customer feedback
  • Allows businesses to respond to reviews quickly and efficiently
  • Helps businesses monitor their online reputation and overall customer satisfaction
  • Easy-to-use interface for managing and analyzing customer reviews efficiently.
  • Limited customization options for reports and dashboards
  • Steep learning curve for new users due to complexity of features
  • Price may be too high for small businesses or startups
  • Integration with other software platforms may be limited or challenging
  • Limited customer support available for technical issues or troubleshooting.

ReviewBank's Support Options

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