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Software Status:Active

About ReviewCloud

ReviewCloud is a customer feedback software from Trainery that helps businesses increase same-store sales, repeat customers, and online orders. It combines the power of Google Reviews, direct connection to the POS system, and a free trial option so businesses can easily gather customer feedback. This platform allows companies to engage with their customers and track their reviews efficiently. ReviewCloud is designed for businesses looking to use customer opinions to improve their services and drive sales. Key capabilities: Google Reviews integration POS system connection Free trial availability Customer feedback collection Sales tracking Best for: retail businesses that need to manage customer reviews and boost sales.

ReviewCloud Details

Vendor
Trainery
Year Launched
1980
Location
6801 Pleasant Pines Drive Raleigh, NC 27613
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese
Users
Mid-sized enterprises to larger organizations, HR departments, managers, employees
Industries Served
HR, professional services, organizations
Tags
Employee Engagement, ReviewCloud

ReviewCloud's In-App Market Place

Does ReviewCloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NZD ($), KRW (₩).

Pros & Cons

  • Provides multiple review types like 360°, goal-based, and check-in reviews that adapt to diverse organizational performance needs.
  • Offers a customizable competency and attribute library to align evaluations with specific job roles and skill sets.
  • Integrates seamlessly with Trainery’s LMS and other HR tools for unified learning and performance management.
  • Delivers intuitive dashboards and analytics that allow managers to monitor trends, skill gaps, and employee progress in real time.
  • Enables flexible review cycles (quarterly, annual, or custom) to match company-specific timelines.
  • Pricing information is not publicly available, making cost evaluation difficult for new users.
  • No visible in-app marketplace limits access to third-party extensions or add-ons.
  • Support channels such as live chat or community forums are not prominently available.
  • Limited documentation on mobile functionality or dedicated mobile app experience.
  • Customization depth may require admin training for optimal use of templates and workflows.
  • Integration details beyond Trainery ecosystem are not fully disclosed or listed.
  • Platform appears primarily U.S.-focused with unclear global availability.

ReviewCloud's Support Options

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