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ReviewInc

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Software Status:Active

About ReviewInc

ReviewInc is a review management software from ReviewInc that provides businesses with tools to manage their online reputation. It includes features such as review generation, response management, and reporting analytics so businesses can monitor and improve customer perceptions. This platform helps users gather feedback directly from customers, respond to reviews efficiently, and analyze their overall ratings across various platforms. ReviewInc is designed to assist organizations in improving their visibility and trustworthiness online. Key capabilities: review solicitation online reputation tracking customer feedback analysis multi-platform integration performance reporting Best for: businesses that need to maintain a positive online image and respond to customer feedback effectively.

ReviewInc Details

Vendor
ReviewInc
Year Launched
2012
Location
21800 Oxnard St, Suite 770 Woodland Hills, CA 91367 USA
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian
Users
Public Relations Managers, Marketing Managers, Customer Service Representatives, Business Owners, Social Media Managers, Brand Managers, Sales Managers, Digital Marketers
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Communications Management, Customer Engagement, Customer Experience, Reputation Management, Review Management

ReviewInc's In-App Market Place

Does ReviewInc have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), JPY (¥).

Pros & Cons

  • Excellent Customer Service: Consistently praised for being responsive, professional, friendly, and providing instant, exceptional support.
  • Effective Review Generation: Highly effective at helping businesses get more positive online reviews and boosting their online reputation.
  • Ease of Use: Users find the software user-friendly, easy to set up, and intuitive to navigate.
  • Comprehensive Data & Insights: Provides valuable data and insights on reviews, enabling businesses to understand customer opinions and improve.
  • Continuous Updates & Improvements: The software is regularly updated and improved, ensuring it stays relevant in the market.
  • Customization: Offers flexibility to customize programs to meet specific business needs, including white labeling.
  • Complexity of Options/Reports: Some users find the sheer number of options and reports can be a little confusing.
  • Customer Effort in Rating Process: Customers might find the extra steps in the rating process cumbersome, potentially leading to fewer completed reviews.
  • Navigation Issues: Some areas on the menu might be hard to find for certain users.
  • Grader Report Inconsistencies: The grader report occasionally may not catch all review sites.

ReviewInc's Support Options

Email Address

info@ReviewInc.com

Contact

877-973-8439

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