Revinate logo

Revinate

by Revinate · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorRevinate
Year launched2009
StatusActive
Location2 Embarcadero Center, 8th Floor San Francisco, CA 94111
Countries servedGlobal
Languages1
Integrations32+
Free tier
Free trial
Contact salesYES

About Revinate

Revinate is a hospitality direct booking platform from Revinate that powers 950 million+ guest profiles and generates $17.2 billion in direct revenue for over 12,500 hotels worldwide. It provides Revinate Guests, Revinate Marketing, Revinate Ivy, Reservation Sales, and Revinate Guest Feedback so hotels can drive direct bookings and improve guest engagement. This platform integrates various tools to help hotels understand their guests better and use data for maximum revenue potential. With a focus on real data and results, Revinate supports properties in managing guest relations, improving marketing efforts, and collecting valuable feedback. Key capabilities: Revinate Guests Revinate Marketing Revinate Ivy Reservation Sales Revinate Guest Feedback Best for: hotels that need to increase direct bookings and build strong guest relationships.

Revinate by Revinate is a comprehensive software solution designed to cater to the needs of hospitality businesses, including hotels, restaurants, and other service-oriented establishments. This platform combines CRM, Customer Data Platform, Email Marketing, Hospitality Property Management, Marketing Automation, Reputation Management, and Survey functionalities to provide a seamless and integrated approach to managing customer relationships and improving overall business performance. The user interface of Revinate is clean, intuitive, and easy to navigate. Users can quickly access key features and tools, making it simple to manage customer data, send targeted email campaigns, monitor reputation scores, and collect valuable feedback through surveys. The design elements are sleek and modern, enhancing the overall user experience and ensuring that users can efficiently perform their daily tasks. One of the standout features of Revinate is its advanced CRM capabilities. The software allows businesses to create detailed customer profiles, track interactions, and segment customers based on various criteria. This enables businesses to personalize their marketing efforts, improve customer engagement, and drive revenue growth.

Pros & Cons

What users like
  • +Comprehensive guest data platform tailored for the hospitality industry
  • +AI-powered marketing automation for personalized guest engagement
  • +Robust reputation management tools
  • +Seamless integration with various hotel systems
  • +User-friendly interface with intuitive navigation
What users flag
  • Some users report a learning curve during initial setup
  • Limited customization options for certain features
  • Advanced features may require additional training
  • Integration with non-standard systems may require additional configuration

Features

Key features

Revinate Guests
Centralized guest data platform providing a 360-degree view of each guest
Revinate Marketing
AI-powered email marketing automation tailored for the hospitality industry
Revinate Ivy
AI-driven guest messaging solution for real-time communication
Revinate Guest Feedback
Reputation management tool aggregating reviews from over 100 platforms
Reservation Sales
Optimizes inbound and outbound voice channel sales

Additional features

Segmentation & Personalization
Create targeted guest segments for personalized marketing
Campaign Analytics
Track and analyze the performance of marketing campaigns
Upsell & Cross-sell Tools
Offer tailored upgrades and services to guests
Automation Workflows
Automate guest communications and marketing tasks
Mobile Access
Manage guest interactions and campaigns on-the-go

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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