Revolution Online logo

Revolution Online

by ROI Solutions · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorROI Solutions
Year launched1999
StatusActive
Location200 Rivers Edge Drive, Medford, Massachusetts 02155, US
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About Revolution Online

Revolution Online is a compliance management software from ROI Solutions that helps organizations manage regulatory requirements. It provides tools for tracking compliance tasks, managing documentation, and conducting audits so users can ensure adherence to industry standards. This software supports both real-time monitoring and historical reporting, enabling businesses to gain insights into their compliance efforts. It includes a user-friendly dashboard that aggregates key metrics and a customizable reporting feature for specific compliance needs. Key capabilities: compliance task tracking documentation management audit management real-time monitoring customizable reporting Best for: compliance officers and managers that need to maintain regulatory standards and documentation.

Revolution Online by ROI Solutions is a comprehensive fundraising and donor management platform designed to support nonprofits in overseeing donor relationships, executing campaigns, and analyzing data at scale. Built for organizations that require a robust, enterprise-level system, its primary purpose is to centralize fundraising activities, automate donor engagement, and offer deep data insights that guide long-term development strategies. Key features include CRM tools, segmentation capabilities, gift processing, multi-channel communication management, and advanced reporting. The user interface is structured and data-rich, offering dashboards that present donor trends, campaign performance, and revenue summaries. While the design leans more toward functionality than minimalism, it remains intuitive for experienced development professionals. Navigation is well-organized, with clearly labeled modules for donors, gifts, campaigns, and analytics, helping users move efficiently between tasks. The search and filtering capabilities are particularly strong, allowing teams to locate donor records or segments quickly. Functionality is where Revolution Online stands out. It supports complex gift entry, automated acknowledgment workflows, wealth screening, recurring giving management, multi-channel marketing integration, and detailed segmentation for targeted outreach.

Pros & Cons

What users like
  • +Purpose-built CRM avoids adapting software, ensuring deep functionality tailored to nonprofit needs.
  • +White-glove, personalized support is provided by a named team, eliminating ticketing systems and chatbots.
  • +Powerful automation and data hygiene tools significantly reduce manual data management and duplicates.
  • +One-time investment in a reliable single system eliminates data silos across the organization.
  • +MiLo Intelligence (ML models) and Epiphany Benchmarking offer advanced strategic data insights.
What users flag
  • It suggests a high reliance on the ROI Solutions team for deep customization and support.
  • The solution is a long-term commitment, implying a high cost and vendor lock-in risk.
  • The extensive feature set suggests a potentially complex and costly implementation process.
  • The system is built on proprietary technology, which may limit in-house development freedom.
  • Price is not disclosed, requiring organizations to engage in a formal request for information process.

Features

Key features

Purpose-Built for Nonprofits
The CRM was developed by nonprofit data management and fundraising practitioners, avoiding the issues of "upcycled" CRMs from other industries.
Uniquely Flexible and Customizable
Every aspect is configurable, allowing clients to create and deploy new fields and functions immediately to meet unique business rules.
Comprehensive Data Integrity & Hygiene
Includes powerful duplicate matching logic and proactive auditing processes to maintain data quality, ensuring a reliable single source of truth.
Hands-On, Personalized Support (White-Glove Service)
Provides personalized, one-on-one support from a named team of nonprofit technology professionals, without email queues or chatbots.
Robust Business Process Automation
Automates essential business rules, integrations, and daily operations like sustainer payment processing and automatic constituent coding, freeing up staff time.
MiLo Intelligence (Machine Learning)
Offers machine learning models built and nurtured by fundraising data experts to provide advanced predictive insights for campaign strategy.

Additional features

Constituent Management
Helps identify, manage, target, and engage constituents to manage deep relationships.
High-Touch Prospect Management
Tools for managing relationships with potential high-value donors.
Constituent Care
Features to support and track customer service interactions with supporters.
Donation Tracking & Acknowledgment
Supports the entire cycle of donation processing and formal thank yous.
Store & Organize Information
Functionality to hold data on donors, volunteers, and other stakeholders.
Cross-Organizational Access
Empowers multiple users with varying permissions and security levels from different locations.
Financial Management
Tools to support the financial aspects of fundraising.
Campaign Management
Supports the planning, execution, and tracking of fundraising campaigns.
Sustainer Management
Specialized process for managing recurring donor payments and billing.
Payment Processor Integration
Connects with external payment processors for transaction processing.
Accounting Software Integration
Integrates with accounting systems for financial reconciliation.
Reporting & Information Management
Provides insights into fundraising, engagement, donor behavior, and campaign performance.
Data Integrity & Hygiene
Processes for auditing, cleaning, identifying, and merging duplicate records.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
20
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇧🇷BRL🇷🇺RUB🇲🇽MXN🇿🇦ZAR🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇿NZD🇰🇷KRW🇳🇴NOK🇹🇷TRY

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