REZbooker logo

REZbooker

by Hotelrez · Since 2004
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
VendorHotelrez
Year launched2004
StatusActive
LocationNewark, Nottinghamshire
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About REZbooker

REZbooker is a cloud-based property management and booking engine software developed by HotelREZ, a global hotel representation company.

REZbooker is a cloud-based property management and booking engine software developed by HotelREZ, a global hotel representation company. It is designed to transform hotel websites into powerful e-commerce platforms, enabling properties to maximize direct bookings while reducing reliance on online travel agencies (OTAs). The platform provides reservation management, guest communication tools, property maintenance tracking, and reporting dashboards. Hotels can manage availability, rates, and promotions in real time, while guests benefit from a seamless booking experience. REZbooker also integrates with global distribution systems (GDS) and channel managers, ensuring properties can reach both direct customers and travel agents worldwide. A standout feature is its guest relationship management capabilities, allowing hotels to personalize services, track guest preferences, and build loyalty. The system also includes robust reporting tools, offering insights into occupancy rates, revenue trends, and operational performance.

Pros & Cons

Pros
  • Provides affordable PMS solutions tailored for independent hotels.
  • Empowers properties with booking engine and channel management tools.
  • Offers guest relationship management for personalized hospitality experiences.
  • Builds trust with secure encryption and transparent audit trails.
  • Expands digital inclusion across underserved hospitality businesses.
Cons
  • Faces strong competition from Cloudbeds, Opera, and SiteMinder globally.
  • Integration with legacy hotel systems may be complex.
  • Limited global visibility compared to multinational PMS providers.
  • Requires heavy investment for scaling adoption internationally.
  • Customer support capacity may be stretched during rapid growth.

Features

Key features

Cloud-Based PMS – Manage reservations, rates, and availability online.
Booking Engine – Convert hotel websites into direct booking platforms.
Channel Management – Sync inventory across OTAs and GDS networks.
Guest Relationship Management – Personalize services and track guest preferences.
Front Desk Operations – Handle check-ins, check-outs, and guest services.
Housekeeping Management – Track room status and housekeeping tasks.
Payment Gateway Integration – Accept secure online payments seamlessly.
Reporting Dashboards – Provide insights into occupancy and revenue performance.
Custom Alerts – Notify staff of bookings, cancellations, or changes.
Role-Based Access Control – Secure permissions for staff and managers.

Additional features

Audit Trail Records – Maintain transparent logs of booking activities.
Data Export Options – Generate compliance-ready reports for audits.
Mobile-Friendly Interfaces – Manage bookings via smartphones and tablets.
Workflow Automation – Reduce repetitive tasks with smart processes.
Performance Benchmarking – Compare occupancy and revenue across properties.
Risk Management Tools – Identify and mitigate operational risks.
Custom Branding Options – Tailor booking engines for property identity.
Guest Engagement Tools – Send confirmations, reminders, and promotions.
Multi-Property Management – Manage multiple hotels under one account.
Community Empowerment – Affordable PMS for independent hospitality businesses.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

England

Interface languages

English

Billing currencies

🇬🇧GBP

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