Free trial
Web
1360 Frances Street, Vancouver, BC V5L 1Y9, CA
Email · Phone
Global
About Rival
Rival integrates mobile-first, chat-style surveys with video feedback to collect authentic customer insights through engaging, modern conversational market research experiences.
Rival Details
Vendor
Rival Technologies
Year Launched
2018
Location
1360 Frances Street, Vancouver, BC V5L 1Y9, CA
Deployment
cloud, web browser
Training Options
live online, demo
Countries Served
Global
Languages
English, Spanish, French, German
Users
Market research firms, Consumer brands, Media companies, Retailers, Enterprises seeking customer feedback
Industries Served
Market research, Consumer insights, Retail, Media, Technology, Finance, Healthcare
Tags
Conversational research, Mobile-first surveys, insight communities, Customer feedback, AI-powered research
Rival 's In-App Market Place
Does Rival have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
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Accepted Payment Currencies
USD ($), CAD (C$)
Pros & Cons
- High-level financial integration ensures perfect live sync between operations and accounting.
- Web-based flexibility provides modern cloud infrastructure requiring zero local server hardware.
- Balkan regulatory expertise features native support for regional fiscalization and tax.
- High-touch support model differentiates with personalized 24/7 live human technical assistance.
- Multi-property mastery engineered for hotel chains requiring centralized rate and inventory.
- Specific geographic focus primarily optimizes localized compliance for European and Balkan markets.
- Enterprise setup intensity can be overwhelming for small mom-and-pop B&Bs or guesthouses.
- Utility-first UI prioritizes operational functionality over minimalist and sleek modern design aesthetics.
- Opaque custom pricing lacks standardized tiers requiring property-specific quotes for every sale.
- Niche integration ecosystem features fewer third-party add-ons than massive global cloud platforms.
Rival 's Support Options
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