About WebToq
WebToq is a web filtering software from PointerTop that helps manage online content access. It provides page blocking, availability monitoring, and reporting tools so organizations can maintain a safe browsing environment. This software is designed to assist administrators in ensuring compliance with internet usage policies, monitoring user activity, and blocking inappropriate content. WebToq also supports customizable filtering options to suit different organizational needs. Key capabilities: page blocking availability monitoring reporting tools customizable filtering options user activity tracking Best for: organizations that need to control internet access and ensure compliance with internal policies.
WebToq by PointerTop is a powerful conversational marketing platform designed to transform static websites into interactive digital storefronts. By enabling real-time communication between website visitors and customer-facing teams through video, audio, chat, and screen sharing, it brings a human touch to the online customer journey. The platform is tailored to boost engagement, enhance customer satisfaction, and convert passive visitors into active buyers. Its all-in-one toolkit includes key features such as co-browsing, live chat, intelligent agent routing, customer engagement analytics, and session recordings. The user interface of WebToq is intuitive and purposefully designed for simplicity and efficiency. Agents benefit from a clean dashboard that provides an organized view of live visitors, current interactions, and historical conversation data. Notifications are delivered in real time, ensuring quick responses and smooth communication. For website visitors, the pop-up engagement tool is non-intrusive yet highly responsive, offering multiple communication options. A standout feature is the seamless navigation that allows agents to co-browse with visitors—guiding them through forms, product pages, or service options without any downloads or external plugins.
Pros & Cons
- Comprehensive Toolset: Provides agents with a wide array of integrated tools accessible during calls, including sales material sharing, presentations, quotes, e-signing, video, chat, and more.
- Unified Communications: Consolidates multiple communication channels (phone, fax, text, web conferencing, chat, social media messaging) into a single platform and application.
- Cost Savings: Aims to reduce servicing costs by enabling agents to resolve issues and close sales faster.
- Increased Sales & Branding: Designed to boost conversion rates and allow companies to create a distinct, branded service experience.
- Transparent Pricing: Provides clear monthly and annual pricing tiers upfront, including what features are included in each plan.
- Streamlined IT: Consolidates communications services with one provider and bill.
- Performance Claims are Vendor Stats: The specific percentage improvements and conversion boosts cited are marketing claims from the vendor and actual results may vary.
- Activation Fees: Higher-tier monthly plans (LIVE iVOIP, LIVE Omnichannel) require activation fees.
- Information Currency: The copyright date is 2022, suggesting the information, particularly pricing, might be slightly outdated.
- Limited Integration Detail: While integrations are mentioned, the complexity or cost of integrating with other specific business systems (beyond communication channels) is not fully detailed.
Features
Key features
Integrates essential in/outbound communication tools like VOIP phone calls, web fax, business texting, and web conferencing into a single application.
Embeds interactive marketing content and remote support tools directly into phone calls or text conversations via a shared browser session link.
Provides agents with one-click access to share marketing materials, deliver presentations, create custom quotes, and facilitate e-signing of contracts during live interactions.
Additional features
Core internet-based phone service.
Capability to send and receive faxes over the internet.
Allows agents to send and receive text messages for business purposes.
Supports online meetings or presentations.
Automated system for routing incoming calls.
All communication tools available within one app on desktop phones, PCs, or mobile phones.
Communicate with customers via video calls.
Text-based communication with customers.
Make and receive calls directly within a web browser.
Agents can instantly send pre-loaded flyers, brochures, demo videos, etc.
Share and control presentations during a call.
Generate and review personalized quotes with the customer in real-time.
Pull up, get electronically signed, and deliver contracts instantly.
Interactive whiteboard feature for collaboration.
Use digital forms for collecting customer information.
Share documents and files with the customer.
Share websites or specific web pages.
Launches a browser session link for the customer to view shared content.
Consolidates web chat and Facebook Messenger into the platform.
Agent access to videos, images, file sharing, website sharing, quotes, scheduling, presentations, and eSigning for support tasks.
Ability to transfer interactive sessions between agents or house multiple portals.
User license for agents using the platform.
User license for supervisors managing agents.
Integration capability for a company's website.
Connects with Facebook messaging.
Connects with Whatsapp messaging.
Includes a virtual assistant or automated chat function.
Company-specific materials are available for agents to send.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About WebToq
WebToq is a web filtering software from PointerTop that helps manage online content access. It provides page blocking, availability monitoring, and reporting tools so organizations can maintain a safe browsing environment. This software is designed to assist administrators in ensuring compliance with internet usage policies, monitoring user activity, and blocking inappropriate content. WebToq also supports customizable filtering options to suit different organizational needs. Key capabilities: page blocking availability monitoring reporting tools customizable filtering options user activity tracking Best for: organizations that need to control internet access and ensure compliance with internal policies.
WebToq Details
WebToq's In-App Market Place
Does WebToq have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹)
Pros & Cons
- Comprehensive Toolset: Provides agents with a wide array of integrated tools accessible during calls, including sales material sharing, presentations, quotes, e-signing, video, chat, and more.
- Unified Communications: Consolidates multiple communication channels (phone, fax, text, web conferencing, chat, social media messaging) into a single platform and application.
- Cost Savings: Aims to reduce servicing costs by enabling agents to resolve issues and close sales faster.
- Increased Sales & Branding: Designed to boost conversion rates and allow companies to create a distinct, branded service experience.
- Transparent Pricing: Provides clear monthly and annual pricing tiers upfront, including what features are included in each plan.
- Streamlined IT: Consolidates communications services with one provider and bill.
- Performance Claims are Vendor Stats: The specific percentage improvements and conversion boosts cited are marketing claims from the vendor and actual results may vary.
- Activation Fees: Higher-tier monthly plans (LIVE iVOIP, LIVE Omnichannel) require activation fees.
- Information Currency: The copyright date is 2022, suggesting the information, particularly pricing, might be slightly outdated.
- Limited Integration Detail: While integrations are mentioned, the complexity or cost of integrating with other specific business systems (beyond communication channels) is not fully detailed.
WebToq's Support Options
WebToq's Alternatives
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