About RIVET
RIVET by Rivet Health is a cloud medical practice management platform focused on patient operations, billing, and coordination. It brings together patient records, scheduling and communication, claims and payment workflows, and reporting in a single web-based system, with HIPAA-oriented security and secure messaging built in. The product is positioned as EHR-agnostic and lists integrations with systems such as athenahealth, eClinicalWorks, Cerner, and drchrono to keep clinical and financial data aligned. Training is available via webinars and documentation, and pricing is quote-based for practices, hospitals, and billing teams. Key capabilities Patient management and scheduling Care coordination and messaging Claims and payment processing Reporting and analytics dashboards EHR integrations and HIPAA controls Best for: Practices, hospitals, and billing groups managing patient and revenue workflows.
RIVET Details
RIVET's In-App Market Place
Does RIVET have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
25
Mini Apps
1. Claims Processing: An add-on that streamlines the claims processing workflow
making it easier for users to manage and track insurance claims.
2. Construction Management: A plugin that helps users in the construction industry manage projects
track progress
and collaborate with team members effectively.
3. Field Service Management: An add-on that enables users to schedule
dispatch
and track field service personnel
ensuring timely delivery of services to customers.
4. Medical Billing: A mini-app that simplifies the medical billing process
allowing healthcare providers to submit claims
track payments
and manage revenue cycles efficiently.
5. Project Management: A plugin that provides robust project management capabilities
including task assignment
progress tracking
budget management
and reporting tools.
6. Task Management: An add-on that helps users organize and prioritize tasks
set deadlines
and collaborate with team members on various projects.
7. Supply Chain Management: A mini-app that optimizes supply chain operations
enabling users to manage inventory
track orders
and streamline procurement processes.
Pricing Options
Accepted Payment Currencies
Usd ($)
Pros & Cons
- 1. User-Friendly Interface: Rivet often receives praise for its intuitive and easy-to-navigate interface, which can streamline the learning process for new users.
- 2. Comprehensive Data Management: The platform provides robust data management features, allowing for efficient handling of various types of healthcare and pharmaceutical data.
- 3. Integration Capabilities: Rivet usually integrates well with other healthcare systems and electronic health records (EHRs), enhancing interoperability and data consistency.
- 4. Customization: The software often offers customization options to tailor features and workflows to meet specific organizational needs.
- 5. Customer Support: Users frequently report positive experiences with Rivet’s customer support, noting responsive and helpful assistance.
- 1. Cost: Rivet’s pricing can be on the higher side, which might be a barrier for smaller organizations or those with limited budgets.
- 2. Complexity: While the interface is user-friendly, some users find that the software’s extensive features can be complex and require a significant learning curve.
- 3. Implementation Time: The time required for full implementation and integration can be lengthy, potentially causing disruptions in workflow during the transition period.
- 4. Performance Issues: Some users report occasional performance issues or slowdowns, especially when handling large volumes of data.
- 5. Limited Offline Access: Rivet may have limited functionality or require constant internet access, which can be a drawback in situations where offline access is necessary.
RIVET's Support Options
Contact
888-492-0083Documentation
https://www.rivethealth.com/release-notes