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Software Status:Active

About Rooftop

Rooftop is an email management software from EASI that helps businesses manage their communication effectively. It combines shared inbox capabilities, customer support features, and access to a knowledge base so teams can maintain organized interactions and foster stronger customer relationships. Rooftop allows for capable one-to-one relations at scale while keeping business KPIs accessible directly from the inbox. Additionally, it provides resources such as a blog and demo requests to further assist users. Key capabilities: shared inbox customer support software knowledge base blog access demo requests Best for: businesses that need to manage team communications efficiently.

Rooftop Details

Vendor
EASI
Year Launched
1999
Location
C-mine 1 bus 3, Genk, 3600, BE
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, French
Users
Project Managers, Construction Managers, Designers, Customer Service Representatives, IT Professionals, Marketing Teams.
Industries Served
Customer Service, Sales, Marketing, IT Support, Property Management
Tags
Shared Inbox, Email Management, Team Collaboration, Workflow Automation, Customer Service

Rooftop's In-App Market Place

Does Rooftop have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • • Improved communication and collaboration within teams
  • • Increased productivity and efficiency
  • • Easier task and project management
  • • Streamlined email management
  • • User-friendly interface
  • • Cloud-based platform accessible from anywhere
  • • Real-time updates on tasks and projects
  • • Improved customer service response times
  • • Helpful customer support
  • • Offers a free trial period
  • • Limited customization options
  • • May not be suitable for all industries (mostly geared towards service industries)
  • • Can be time-consuming to set up and configure
  • • May not be cost-effective for small businesses
  • • Internal search engine can be slow
  • • Mobile app functionality could be improved
  • • Lacks some features specifically for After Sales Service (e.g., machine ID tags, checklists)
  • • Waiting time when loading discussions

Rooftop's Support Options

Email Address

info@easi.net

Rooftop's Alternatives