About RoomRaccoon
RoomRaccoon is a hotel management software from RoomRaccoon that simplifies operations for hospitality businesses. It provides features such as automated booking management, integrated payment processing, and guest communication tools so hotel operators can efficiently manage their properties. This software is designed to reduce manual workload and improve guest use. RoomRaccoon also includes a channel manager that updates availability in real-time across various platforms, revenue management tools for pricing strategies, and a reporting dashboard for insightful analytics. Key capabilities: automated booking management integrated payment processing guest communication tools channel management revenue management Best for: hotel operators and managers that need to simplify their property management processes.
RoomRaccoon is a robust cloud-based hospitality property management software designed to revolutionize hotel operations and guest experiences, particularly for independent properties such as boutique hotels, bed and breakfasts, motels, hostels, and serviced apartments. The software consolidates multiple functions into an all-in-one platform, streamlining operations, driving revenue, and empowering hotel staff. The platform's comprehensive feature set includes a Property Management System (PMS), Channel Manager, Booking Engine, integrated payment processing, automated upselling, and reporting tools, all of which are tailored to help hoteliers manage their properties with ease and efficiency. The user interface of RoomRaccoon is widely recognized for its simplicity and ease of use. Testimonials from users emphasize the smooth onboarding process, which ensures minimal disruption during the transition to the software. This intuitive design allows new users to quickly navigate and utilize its features, making it particularly appealing for smaller teams that may lack extensive technical expertise.
Pros & Cons
- +Fantastic integration and connecting capabilities, making it pleasant to work with.
- +Helps manage bookings confidently and efficiently.
- +Excellent channel management and comprehensive reservations system.
- +Outstanding customer support, with people being RoomRaccoon's greatest asset.
- +User-friendly and accessible with various benefits at a low monthly rate.
- −Customers are treated impersonally, with no personal interaction over the phone.
- −Increasingly error-prone over the past four months, with frequent issues.
- −Limited price changes, and connections to only 4-5 OTAs.
- −Initial setup and adding information took time and seemed intricate but improved over time.
Features
Key features
- Property Management System (PMS)
- Manages front desk administration, back-office operations, online check-in, real-time reporting, billing, and payments. The PMS is designed to increase revenue at every guest touchpoint.
- Automated Upselling
- Increases revenue per available room (RevPAR) by automating upselling of room upgrades and extra services during online check-in.
- Revenue Management
- Provides insights into competitor pricing and facilitates dynamic pricing strategies.
- Channel Manager
- Connects directly to online booking channels, automatically updating availability and rates across all connected OTAs.
- Booking Engine
- Enables direct bookings through the hotel's website with a personalized booking experience, facilitating upselling and package sales. The booking process is designed to be completed in five steps on any device and is 100% commission-free.
- Integrated Payments (RaccoonPay)
- Offers seamless online payment processing with a real-time payment overview.
- Accounting Automation
- Integrates with accounting solutions like QuickBooks and Xero for automatic night auditing and accurate financial reporting.
- Website Builder (RaccoonBuilder)
- Provides customizable website templates and allows integration with the RoomRaccoon booking engine.
- Housekeeping Pro
- Manages housekeeping teams, assigns tasks, tracks room statuses in real-time, and streamlines communication.
Additional features
- Property Management System (PMS)
- Manages front desk administration, back-office operations, online check-in, real-time reporting, billing, and payments. The PMS is designed to increase revenue at every guest touchpoint.
- Automated Upselling
- Increases revenue per available room (RevPAR) by automating upselling of room upgrades and extra services during online check-in.
- Revenue Management
- Provides insights into competitor pricing and facilitates dynamic pricing strategies.
- Channel Manager
- Connects directly to online booking channels, automatically updating availability and rates across all connected OTAs.
- Booking Engine
- Enables direct bookings through the hotel's website with a personalized booking experience, facilitating upselling and package sales. The booking process is designed to be completed in five steps on any device and is 100% commission-free.
- Integrated Payments (RaccoonPay)
- Offers seamless online payment processing with a real-time payment overview.
- Accounting Automation
- Integrates with accounting solutions like QuickBooks and Xero for automatic night auditing and accurate financial reporting.
- Website Builder (RaccoonBuilder)
- Provides customizable website templates and allows integration with the RoomRaccoon booking engine.
- Housekeeping Pro
- Manages housekeeping teams, assigns tasks, tracks room statuses in real-time, and streamlines communication.
Pricing
Monthly plans
Starter
USD 236
Starter
USD 300
Premium
USD 441
Countries & Languages
Available in
Interface languages
Billing currencies
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About RoomRaccoon
RoomRaccoon is a hotel management software from RoomRaccoon that simplifies operations for hospitality businesses. It provides features such as automated booking management, integrated payment processing, and guest communication tools so hotel operators can efficiently manage their properties. This software is designed to reduce manual workload and improve guest use. RoomRaccoon also includes a channel manager that updates availability in real-time across various platforms, revenue management tools for pricing strategies, and a reporting dashboard for insightful analytics. Key capabilities: automated booking management integrated payment processing guest communication tools channel management revenue management Best for: hotel operators and managers that need to simplify their property management processes.
RoomRaccoon Details
RoomRaccoon's In-App Market Place
Does RoomRaccoon have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Starter
USD 236
Starter
USD 300
Premium
USD 441
Accepted Payment Currencies
USD ($)
Pros & Cons
- Fantastic integration and connecting capabilities, making it pleasant to work with.
- Helps manage bookings confidently and efficiently.
- Excellent channel management and comprehensive reservations system.
- Outstanding customer support, with people being RoomRaccoon's greatest asset.
- User-friendly and accessible with various benefits at a low monthly rate.
- Customers are treated impersonally, with no personal interaction over the phone.
- Increasingly error-prone over the past four months, with frequent issues.
- Limited price changes, and connections to only 4-5 OTAs.
- Initial setup and adding information took time and seemed intricate but improved over time.
RoomRaccoon's Support Options
Email Address
us@roomraccoon.comContact
+16179821843RoomRaccoon's Alternatives
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Smarthotel
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