Rosemark is a home care software platform from Shoshana Technologies that helps non-medical home care agencies manage caregiver scheduling, simplify operations, and stay EVV compliant. It provides caregiver scheduling, operational management, and customer support so agencies can improve efficiency in their operations. Rosemark includes tools for consultation requests and dedicated support channels to assist users in navigating their home care management tasks. The software is designed to address various aspects of home care, ensuring that agencies can offer reliable service while meeting compliance requirements. Key capabilities: caregiver scheduling operational management customer support consultation requests compliance tracking Best for: non-medical home care agencies that need to manage scheduling and operations effectively.
The Rosemark System is a highly-regarded, cloud-based home care management solution that is particularly strong in financial integration and regulatory compliance. It is the ideal choice for small to large agencies that require a reliable, two-way data synchronization with QuickBooks and seamless support for diverse payor contracts (Medicaid, VA, Private Pay). Its flexible EVV tools (app and telephony) and dedicated compliance management features provide high confidence in meeting Cures Act requirements. Despite a perceived complexity in initial setup and a per-client cost structure that can increase with scale, Rosemark is frequently lauded for its exceptionally responsive customer support and its successful, long-term track record in streamlining core home care operations.
Offers multiple Electronic Visit Verification methods, including the dedicated Rosemark Caregiver App (GPS-based) and Telephony EVV (phone-based).
Features a deep, two-way integration with QuickBooks that allows providers to seamlessly send timesheet information for payroll and sync back accurate billing data, reducing manual entry and errors.
Manages the complex billing requirements for a diverse payor mix, including Private Pay, Medicaid (837p & 837i), VA, Workers' Compensation, and LTCi, with customized electronic billing workflows for each.
Allows caregivers to document notable changes in a client's health status at the point of care, which helps agencies prevent unnecessary hospitalizations and report valuable outcome metrics to payors.
Includes tools to post job vacancies on external boards, manage applicant files, and configure an automated employment application process, streamlining caregiver recruiting and onboarding.
Provides color-coded calendars and drag-and-drop functionality to create, manage, and organize daily, weekly, and monthly employee schedules with automated conflict detection.
Tools to create customized care plans and prompt caregivers to record completed tasks in the field, ensuring adherence to the care protocol.
Features to track and categorize calls by client, referral source, office staff, and caregiver, helping to manage leads and business development.
A central hub for generating richly detailed reports on scheduling, payroll, billing margins, FTE statistics, and caregiver performance, supporting data-driven decisions.
Allows agencies with multiple branch locations to track data and monitor operations across all offices from a single, unified view.
Includes a communication feature that enables broadcast messages, SMS, and emails to caregivers and clients (limits may apply to standard plans).
A feature used to administer health-related questions to staff, often utilized for compliance or during public health events.
Helps managers manage licenses, certifications, and background check expirations for all staff members to maintain compliance.
A secure location for storing client and employee documents, with varying storage limits based on the subscription plan.
The ability to create and print customizable invoices for clients and payors.
Allows agencies to create and utilize custom electronic forms for documentation and intake processes, transitioning away from paper.
Monitors caregiver location during the clock-in/out process to verify visit attendance and ensure accuracy for EVV compliance.
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Rosemark is a home care software platform from Shoshana Technologies that helps non-medical home care agencies manage caregiver scheduling, simplify operations, and stay EVV compliant. It provides caregiver scheduling, operational management, and customer support so agencies can improve efficiency in their operations. Rosemark includes tools for consultation requests and dedicated support channels to assist users in navigating their home care management tasks. The software is designed to address various aspects of home care, ensuring that agencies can offer reliable service while meeting compliance requirements. Key capabilities: caregiver scheduling operational management customer support consultation requests compliance tracking Best for: non-medical home care agencies that need to manage scheduling and operations effectively.
Does Rosemark have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
USD ($)
Contact
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