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Round Infinity

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Software Status:Active

About Round Infinity

Round Infinity is an AI-powered service orchestration platform from Round Infinity that unifies contact centers, conversations, workflows, field teams, and operations. It combines AI-driven journey mapping, real-time analytics, and automated task management so organizations can improve service delivery and efficiency. This platform supports a comprehensive view of customer interactions and service processes, allowing businesses to adapt and respond effectively. With a focus on improving productivity, Round Infinity also facilitates better collaboration between teams and reduces operational costs. Key capabilities: AI-driven journey mapping real-time analytics automated task management comprehensive customer insights cross-team collaboration Best for: organizations that need integrated service orchestration and improved operational effectiveness.

Round Infinity Details

Vendor
Round Infinity
Year Launched
2017
Location
Round Infinity, Inc. 651 N Broad St, Suite 206 Middletown, DE 19709 United States
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Dutch, Swedish, Danish
Users
Business managers, IT administrators, sales teams, marketing professionals, HR professionals, legal teams, financial professionals, customer service agents, project managers, field service personnel, educators, healthcare providers
Industries Served
Automotive, retail, education, insurance, real estate, financial services, legal, healthcare, manufacturing, service providers
Tags
Business Process Management, Construction CRM, Contact Center, Customer Journey Mapping Tools, CRM, Customer Service, Digital Adoption Platform, Field Sales, Financial CRM, Field Service Management, Forms Automation, Healthcare CRM, Help Desk, Live Chat, Marketing Automation, No Code Platform, Online CRM, Workflow Management, Real Estate CRM, Sales Force Automation, Service Desk, Small Business CRM, Platform as a Service (PaaS)

Round Infinity's In-App Market Place

Does Round Infinity have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud ($), Cad ($), Chf (chf), Cny (¥), Sek (kr), Nok (kr), Dkk (kr), Hkd ($)

Pros & Cons

  • No-code customization: Allows users to build custom business applications and workflows without coding knowledge.
  • Unified platform: Offers a variety of features (online store, appointment scheduling, eSignatures, etc.) under one platform, eliminating integration headaches.
  • Improved customer experience: Streamlines customer interactions through features like omnichannel support and WhatsApp automation.
  • Faster time-to-market: Enables businesses to implement automation solutions quickly.
  • Limited pricing information: Detailed pricing for some plans (e.g., RoundInfinity for Biz) is not readily available on the website.
  • Potential learning curve: While no coding is required, users may need time to learn and navigate the platform.

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