Saber

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Software Status:Active

About Saber

Saber is a website feedback software from Barbary Software that helps gather quality feedback from users. It includes customizable feedback forms, easy integration with various tools, and a user-friendly feedback button, so businesses can identify website errors and usability issues effectively. Saber works anywhere on the web, making it versatile for different types of websites. The platform is not a customer use (CX) platform but focuses specifically on collecting actionable feedback. By utilizing Saber, businesses can address user concerns promptly and improve site performance. Key capabilities: customizable feedback forms integration with favorite tools feedback button implementation comprehensive feedback collection actionable insights Best for: website managers and developers that need to gather user feedback for improving website functionality.

Saber Details

Vendor

Barbary Software

Year Launched

2011

Location

1 Dandara Corporate Park, Godalming, Surrey GU7 1XE, UK

Deployment

cloud

Training Options

videos, demo

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian

Users

Web Developers, QA Engineers, UX Designers, Product Managers, Content Managers, Customer Service Managers

Industries Served

Software Development, E-commerce, Education (LMS and online courses), Media and Publishing, SaaS (Software as a Service), Web Design and Development Agencies, Internal Corporate Portals and Testing Teams

Saber's In-App Market Place

Does Saber have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr.), CNY (¥), SEK (kr), NZD (NZ$), MXN ($)

Pros & Cons

Visual Feedback Tools: Users can submit screenshots alongside comments for clearer issue reporting.
Customizable Feedback Forms: Allows tailored question logic for more relevant responses.
Bug Tracking & UX Improvement: Helps identify technical issues and enhance user experience.
Net Promoter Score & Ratings: Tracks customer satisfaction with star and emoji-based feedback.
Integration with Popular Tools: Works with Jira, Slack, Trello, GitHub, Zendesk, and more.
Easy Website Embedding: Can be added to any webpage for direct user input.
30-Day Free Trial: No credit card required, making it risk-free to test.

Limited Scope Beyond Feedback Collection: Focuses on gathering insights but lacks deeper analytics.
Learning Curve for Setup: Advanced customization may require time to configure.
Platform Dependency: Works best within its integrated ecosystem, requiring adaptation.