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Salesforce Marketing Cloud

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About Salesforce Marketing Cloud

Salesforce Marketing Cloud is a marketing software platform from Salesforce that provides comprehensive tools for digital marketing management. It combines Lead, Account, Contact, and Opportunity Management, Dynamic Email Marketing and Analytics, and Built-in Sales Flows and Lead Routing so enterprises can effectively manage their marketing efforts. Additionally, it includes Connected Slack Conversations and Agentforce Campaign Creation for improved collaboration and campaign execution. This platform allows businesses to access advanced marketing capabilities while integrating with their existing products. Key capabilities: Lead Management Email Marketing Sales Flows Slack Integration Campaign Creation Best for: enterprises that need a reliable solution for managing and analyzing digital marketing campaigns.

Salesforce Marketing Cloud Details

Vendor
Salesforce
Year Launched
2003
Location
415 Mission St, San Francisco, California 94105, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese, Korean, Arabic, Turkish, Polish, Swedish, Finnish.
Users
Typical users of Salesforce Marketing Cloud include Marketing Managers, Sales Managers, CRM Managers, Customer Engagement Specialists, Data Analysts, Email Marketers, Social Media Managers, and Small Business Owners.
Industries Served
Healthcare, Education, Finance, Retail, Automotive, Hospitality, Technology, Nonprofit, Manufacturing, Real Estate, Entertainment
Tags
AI Marketing Tools, All-in-One Marketing Platform, Campaign Management, Content Management, Content Marketing, CRM, Customer Data Platform, Customer Engagement, Customer Loyalty, Dashboard, Data Management Platforms, Digital Experience Platforms (DXP), Email Management, Email Marketing, Lead Generation, Lead Management, Marketing Analytics, Marketing Automation, Sales Force Automation, Small Business Loyalty Programs, Social Media Analytics Tools, Social Media Management, Social Media Marketing, Personalization

Salesforce Marketing Cloud's In-App Market Place

Does Salesforce Marketing Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (CHF), Cny (¥), Inr (₹), Rub (₽), Krw (₩), Brl (R$), Zar (R), Nzd (NZ$), Sgd (S$), Mxn (Mex$), Hkd (HK$), Sek (kr), Nok (kr), Dkk (kr), Pln (zł), Idr (Rp), Try (₺), Thb (฿)

Pros & Cons

  • 1. Adaptability and Comprehensiveness: Salesforce Marketing Cloud offers a wide range of features and functionalities to manage customer relationships effectively.
  • 2. In-depth Customer Insights: It provides valuable information about customer online activities, habits, and interactions with the company, enabling data-driven decision-making.
  • 3. Enhanced Sales and Marketing Efficiency: The platform streamlines sales and marketing operations, leading to improved efficiency and effectiveness.
  • 4. Journey Builder Capabilities: Users appreciate the ability to create complex customer journeys with various automation and personalization options.
  • 5. Data Extension Flexibility: The platform allows for easy creation and management of data extensions, enabling customized email campaigns.
  • 1. Email Activity Loading Time: Some users have experienced slow loading times for email activities in Journey Builder, which can impact workflow efficiency.
  • 2. Idle Detection Issues: The platform might incorrectly detect user inactivity, leading to potential interruptions or lost work.

Salesforce Marketing Cloud's Support Options

Contact

1-800-664-9073

Chatbot

Available

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