About Salesforce Media Cloud
A cloud-based industry solution for media and entertainment companies. It provides tools for advertising sales management, subscriber lifecycle management, and workflow automation to unify data and personalize customer experiences.
Salesforce Media Cloud is an industry-specific solution designed to help media and entertainment companies modernize their operations. By leveraging the core Salesforce Customer 360 platform, it provides specialized capabilities for advertising sales, subscriber management, and workflow automation. The product is built to help media organizations unify their data, automate complex business processes, and deliver personalized experiences to audiences across various channels. It is particularly well-suited for large-scale media enterprises looking to integrate their advertising sales cycles and subscriber management into a single, AI-powered ecosystem. While it offers deep integration with the broader Salesforce suite, users should expect a robust implementation process typical of enterprise-grade CRM solutions.
Pros & Cons
- Provides industry-specific tools tailored for media and advertising workflows.
- Integrates seamlessly with the broader Salesforce ecosystem and Customer 360 platform.
- Automates complex media business processes to improve operational efficiency.
- Supports unified data management for better audience and subscriber insights.
- Requires significant implementation effort and expertise due to its enterprise-grade complexity.
- Pricing is highly variable and typically requires direct contact with sales for custom quotes.
- Steep learning curve for teams not already familiar with the Salesforce platform.
Features
Key features
Automates ad sales processes to improve stakeholder collaboration and lead management.
Enables acquisition of new subscribers and enhances engagement across multiple channels.
Integrates and connects disparate systems to automate business processes and increase productivity.
Leverages the Salesforce Customer 360 platform to provide a single view of customer interactions.
Transforms trusted data into actionable insights for media-specific business operations.
Additional features
Streamlines the end-to-end advertising sales cycle from lead to cash.
Tools for managing subscriber relationships and delivering consistent experiences.
Automates complex media and entertainment business workflows.
Maximizes audience interaction through personalized communication tools.
Optimizes production and operations processes for media organizations.
Delivers services and content consistently across online, in-store, and mobile channels.
Connects data from various sources to provide a unified view of the customer.
Industry-tailored cloud infrastructure for media and entertainment companies.
Pricing
Countries & Languages
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Billing currencies
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About Salesforce Media Cloud
A cloud-based industry solution for media and entertainment companies. It provides tools for advertising sales management, subscriber lifecycle management, and workflow automation to unify data and personalize customer experiences.
Salesforce Media Cloud Details
Salesforce Media Cloud's In-App Market Place
Does Salesforce Media Cloud have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
5
Mini Apps
1. Salesforce Inbox: A productivity app that allows users to access Salesforce data directly from their email inbox.
2. Salesforce Engage: A marketing automation tool that helps users engage with leads and track their interactions.
3. Salesforce Maps: A mapping tool that helps users visualize their data geographically and plan their sales routes efficiently.
4. Salesforce Einstein Analytics: A data analytics tool that uses artificial intelligence to help users make data-driven decisions and predictions.
5. Salesforce CPQ: A configure-price-quote tool that helps users generate accurate quotes and proposals for sales opportunities.
Pricing Options
Accepted Payment Currencies
USD ($), GBP (£), EUR (€)
Pros & Cons
- Provides industry-specific tools tailored for media and advertising workflows.
- Integrates seamlessly with the broader Salesforce ecosystem and Customer 360 platform.
- Automates complex media business processes to improve operational efficiency.
- Supports unified data management for better audience and subscriber insights.
- Requires significant implementation effort and expertise due to its enterprise-grade complexity.
- Pricing is highly variable and typically requires direct contact with sales for custom quotes.
- Steep learning curve for teams not already familiar with the Salesforce platform.
Salesforce Media Cloud's Support Options
Email Address
support@artesiansolutions.comContact
+44 (0) 1344 701 000
