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Software Status:Active

About Salesforce Starter

Salesforce Starter is a CRM software from Salesforce designed to support sales, service, and marketing activities. It provides easy setup with guided onboarding, Lead, Account, Contact, and Opportunity Management, and Service Case Management & Simple Email Marketing so users can manage their customer interactions efficiently. Additionally, it includes Connected Slack Conversations and offers everything in Free plus built-in Sales Flows and Lead Routing for increased productivity. With Salesforce Starter, businesses can stay organized and effectively manage their sales pipelines. This platform is particularly beneficial for small to medium-sized businesses that need a straightforward solution for managing customer relationships and driving sales growth. Key capabilities: Lead Management Account Management Email Marketing Service Case Management Slack Integration Best for: small to medium-sized businesses that need an integrated CRM solution.

Salesforce Starter Details

Vendor
Salesforce
Year Launched
2003
Location
415 Mission St, San Francisco, California 94105, US
Deployment
cloud, ios, android
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Japanese, Chinese.
Users
small business owners, sales teams, marketing teams, customer service teams, ecommerce managers, CRM beginners, startups, growing businesses
Industries Served
retail, ecommerce, professional services, education, healthcare, manufacturing, financial services, technology, media and communications
Tags
CRM, Customer Service, Help Desk, Knowledge Base, Lead Generation, Lead Management, Online CRM, Real Estate CRM, Sales Force Automation, Sales Tracking, Small Business CRM

Salesforce Starter's In-App Market Place

Does Salesforce Starter have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NZD ($), KRW (₩), RUB (₽)

Pros & Cons

  • Comprehensive Salesforce Setup: Users find the initial setup straightforward with seamless integration and mobile functionality.
  • Robust CRM Capabilities: Enhances customer service and helps manage relationships across various stakeholders.
  • Extensive Customization Options: Allows tailoring the software to specific business needs.
  • Cloud-Based with Mobile App: Offers accessibility and flexibility for users on the go.
  • All Necessary Tools in One Place: Streamlines workflow by consolidating essential CRM features.
  • Quick Response and Easy Information Sharing: Facilitates efficient communication and access to data.
  • Customization Can Be Glitchy and Complex (for some): Implementing changes isn't always quick or efficient.
  • Interface Can Be Complicated or Limited (for some): Some users find the interface overwhelming or lacking certain functionalities.
  • Mobile Interface Could Be Improved (according to some): The mobile experience isn't always optimal.
  • Learning Curve for New Users (according to some): Despite claims of user-friendliness, some beginners may find it overwhelming initially.
  • Range of Features Can Detract from Core CRM (according to one review): The extensive feature set might make basic CRM functions less prominent.
  • Backend Can Be Difficult to Manage (according to one review): Managing the system's backend requires dedicated expertise.

Salesforce Starter's Support Options

Chatbot

Available

Salesforce Starter's Alternatives