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Salesforce.org Education Cloud

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Software Status:Active

About Salesforce.org Education Cloud

Salesforce.org Education Cloud is a CRM software from Salesforce that unifies prospects and student data into a single source of truth to deliver personalized experiences. It provides product advancement, featured spotlight, and support for various educational processes so institutions can better engage with their constituents. This platform is designed for trailblazing educational institutions looking to improve their constituent use. Additionally, it helps track student progress, manage admissions efficiently, and improve communication with stakeholders. Key capabilities: unifies data supports personalized experiences facilitates engagement management drives insights provides reporting tools Best for: educational institutions that need a centralized system for managing student and prospect information.

Salesforce.org Education Cloud Details

Vendor
Salesforce
Year Launched
1999
Location
415 Mission St, San Francisco, California 94105, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Japanese, Chinese (Simplified), Portuguese, Dutch, Russian, Korean
Users
Admissions Staff, Alumni Coordinators, Fundraising Managers, Higher Education Administrators, K-12 School Administrators, Student Engagement Coordinators, Student Information System Managers
Industries Served
1. Automotive, 2. Communications, 3. Consumer Goods, 4. Education, 5. Energy & Utilities, 6. Engineering, Construction & Real Estate, 7. Financial Services, 8. Healthcare & Life Sciences, 9. Manufacturing, 10. Media, 11. Nonprofit, 12. Professional Services, 13. Public Sector, 14. Retail, 15. Technology, 16. Travel, Transportation & Hospitality
Tags
Admissions, Alumni Management, CRM, Fundraising, Higher Education, K-12, Student Engagement Platform, Student Information System

Salesforce.org Education Cloud's In-App Market Place

Does Salesforce.org Education Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), INR (₹), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), ZAR (R), BRL (R$), RUB (₽)

Pros & Cons

  • 1. Company-wide CRM: Can serve as a central hub for managing customer relationships across various departments.
  • 2. Strong features: Offers a wide range of features for higher education institutions, including student records, admissions, advancement, and academic operations.
  • 3. Clear layout: User-friendly interface with easy navigation.
  • 4. Student categorization: Allows for effective tracking of prospective students at different stages.
  • 5. Robust reporting capabilities: Provides detailed insights into student data, recruiter performance, and other key metrics.
  • 6. Attractive visuals: Uses graphs and other visualizations to enhance data understanding.
  • 1. Steep learning curve: Can be challenging for new users to master due to its complex data architecture.
  • 2. Not specifically designed for higher education: May lack certain features or functionalities tailored to the unique needs of higher education institutions.
  • 3. Performance issues: Can be slow and unresponsive, especially when working on configurations.
  • 4. Complex report creation: While the reporting capabilities are powerful, creating new reports can be difficult and time-consuming.
  • 5. Limited customization: May require additional development or workarounds to fully customize the platform to specific needs.

Salesforce.org Education Cloud's Support Options

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