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Software Status:Active

About SAP Marketing Cloud

SAP Marketing Cloud is a marketing software platform from SAP that helps businesses deliver contextually relevant customer experiences. It combines advanced analytics, customer segmentation, and campaign management so marketers can create targeted strategies. The platform includes integrations with SAP Emarsys and various marketing tools for improved efficiency. Additionally, it provides resources and training through SAP Learning to improve marketing skills. Organizations can use SAP Marketing Cloud to gain insights into customer behavior and improve their marketing efforts. Key capabilities: advanced analytics customer segmentation campaign management product integrations training resources Best for: marketing professionals that need to improve customer engagement and marketing effectiveness.

SAP Marketing Cloud Details

Vendor
SAP
Year Launched
1972
Location
SAP SE, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch, Japanese, Chinese
Users
Large enterprises, marketing departments, CRM teams.
Industries Served
Marketing, Retail, Pharmaceuticals, Food & Beverages, Manufacturing, Government, Fashion Brands
Tags
Email Marketing, SAP Marketing Cloud

SAP Marketing Cloud's In-App Market Place

Does SAP Marketing Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Chf), Cny (¥), Hkd (Hk$), Inr (₹), Rub (₽), Brl (R$), Zar (R), Sgd (S$), Try (₺), Thb (฿), Krw (₩), Mxn ($)

Pros & Cons

  • Excellent customer support with quick response times.
  • Good integration with Salesforce and other marketing tools.
  • Powerful visitor identification and intelligence features.
  • A/B testing and analytics for optimizing email success.
  • Powerful customer segmentation and profiling tools.
  • Frequent product name changes due to acquisitions, causing confusion.
  • Customer service can be unhelpful or fail to follow up in some cases.
  • Occasional system errors and unscheduled maintenance.
  • User interface for setting up drip programs could be more visually appealing.
  • Email editor and social media integration can be improved.

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